Phishing Alert: Fake Email Claiming to be from Technology Help Desk Asks Users to Click Harmful Link to Verify Their My Pitt Accounts.

Friday, August 9, 2013

Computing Services and Systems Development (CSSD) is responding to an email phishing scam being received by members of the University community. This email claims that you need to click the link contained in the body of the message to verify your My Pitt account.

Do not click the link in this email. No legitimate organization - including Computing Services and Systems Development - will ever ask for your password over email or on the phone. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the emails.

The following is a sample of the recent fraudulent email:

* * * * * * * * * * * * * * * * SAMPLE * * * * * * * * * * * * * * *

Subject: (Welcome to My Pitt, system administrator Ugrade Your Account)

Dear University of Pittsburgh's.

As you know that we are working to develop a new webpage for our department. We are Planning to create detail profile for each Students, Faculty, & Staff member in the new webpage. Hence, You are cordially requested to verify your Account by clicking the link below;

Click the link here http://URLREMOVED

Technology Help Desk
University of Pittsburgh
Telephone: 417 611-HELP [2805]

* * * * * * * * * * * * * * END SAMPLE* * * * * * * * * * * * * *

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. Symantec Endpoint Protection can be downloaded at no cost through the Software Download Service at My Pitt (

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