New Email Virus Claiming to Include “VoiceMessage.zip” Attachment Actually Contains Harmful File.

Wednesday, October 23, 2013

Computing Services and Systems Development (CSSD) is responding to a new email virus being received by members of the University community. The Subject of the message is typically "Voice Message from Unknown (555-555-5555)" and the email includes an attachment named "VoiceMessage.zip". This attachment actually contains a harmful file and not a voice mail.

If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email. The following is a sample of the recent fraudulent email:

* * * * * * * * * * * * * * * * SAMPLE * * * * * * * * * * * * * * *

From: Administrator [mailto:emailaddressremoved@mail.pitt.edu]
Sent: Wednesday, October 23, 2013 9:44 AM
Subject: Voice Message from Unknown (555-555-5555)

- - -Original Message- - -

From: 555-555-5555
Sent: Wed, 23 Oct 2013 09:43:44 -0400
To:
email address removed
email address removed
email address removed

Subject: Employees Only.

* * * * * * * * * * * * * * END SAMPLE* * * * * * * * * * * * * *

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. Symantec Endpoint Protection can be downloaded at no cost through the Software Download Service at My Pitt (my.pitt.edu).

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement.


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