Extended Maintenance Period Scheduled to Upgrade Cognos Query and Reporting Tool for University Data Warehouse

5:00 p.m. Friday, Jan. 24 to 7:00 a.m. Sunday, Jan. 26, 2014

An extended maintenance period has been scheduled to upgrade Cognos, the Business Intelligence tool that is used to access the Student and GL marts in the University Data Warehouse. Access to Cognos will be unavailable beginning at 5:00 p.m. on Friday, January 24 through 7:00 a.m. on Sunday, January 26, 2014. Although work is scheduled to continue until 7:00 a.m. on January 26, the system will be returned to service earlier if work is completed ahead of schedule.

During this maintenance period, Cognos will be upgraded to the latest version. This upgrade is necessary to maintain the stability and reliability of the Cognos tool and is the first step in preparation for the implementation of new features and functionality.

An email will be sent to Cognos users with additional details about the upgrade. Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement.


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