Careers

Join our award-winning information technology team.

We are seeking experienced, goal-oriented professionals for the following positions:

Consultant

(Position Numbers 0131140)

The Consultant position is a high level technical position responsible for the support of servers, workstations, and applications for one or more departments throughout the University of Pittsburgh. This position requires a broad knowledge of Windows based operating systems, Microsoft Outlook used in conjunction with Exchange and/or IMAP servers, and the ability to troubleshoot general hardware and software issues. Macintosh, Linux, mobile/hand held device configuration, and web development skills are also particularly valuable. The incumbent will also be responsible for developing and/or maintaining documentation required for each supported system. This position reports to the manager of Consulting Services within Computing Services and Systems Development (CSSD). The incumbent must have the ability to provide exceptional customer service, be willing to assist peers while facilitating the success of the Consulting Services team, manage tasks efficiently while meeting deadlines, and possess excellent communication skills. Degree in Information Science, Computer Science and two years related job experience required.

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Consultant

(Position Numbers 0009067)

The Consultant position is a high level technical position responsible for the support of servers, workstations, and applications for one or more departments throughout the University of Pittsburgh. This position requires a broad knowledge of Windows based operating systems, Microsoft Outlook used in conjunction with Exchange and/or IMAP, and the ability to troubleshoot general hardware and software issues. Macintosh, Linux, mobile/hand held device configuration, and web development skills are also particularly valuable. The incumbent will also be responsible for developing and/or maintaining documentation required for each supported system. This position reports to the manager of Consulting Services within Computing Services and Systems Development (CSSD). The incumbent must have the ability to provide exceptional customer service, be willing to assist peers while facilitating the success of the Consulting Services team, manage tasks efficiently while meeting deadlines, and possess excellent communication skills. Degree in Information Science, Computer Science and/or two years related job experience required.

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Network Engineer

(Position Numbers 0120707)

This technical position will participate in the analysis, planning, design, and development of enterprise network technologies delivering data, voice and video to the University. This position will specifically engineer, implement, and administer networking technologies for the Oakland campus and engage in the service delivery functions of the Network Engineering team. Candidate must be highly proficient in all aspects of enterprise-level networking with a focus on Cisco, Juniper, and other vendor LAN, WAN, wireless technologies. This position will be responsible for the execution of network changes and upgrades aligned with the network architecture and departmental goals and objectives.

This position will also perform hands-on testing and integration of new production network technologies and upgrades to include design packages, unit and system level test plans, system documentation and change management disciplines. This position will perform Tier 3 technical support for troubleshooting and problem resolution for all network systems and infrastructure. This position is on call 24×7 to fix network problems and provide extensive problem solving and leadership to the Network Operations Center and associated departmental teams. This position will also engage with customers and other departments within the University and provide subject matter expertise in the areas of Information Technology and networking.

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Network Engineer

(Position Numbers 0006257)

This technical position will participate in the analysis, planning, design, and development of enterprise network technologies delivering data, voice and video to the University. This position will specifically engineer, implement, and administer networking technologies for the Oakland campus and engage in the service delivery functions of the Network Engineering team. Candidate must be highly proficient in all aspects of enterprise-level networking with a focus on Cisco, Juniper, and other vendor LAN, WAN, wireless technologies. This position will be responsible for the execution of network changes and upgrades aligned with the network architecture and departmental goals and objectives. This position will also perform hands-on testing and integration of new production network technologies and upgrades to include design packages, unit and system level test plans, system documentation and change management disciplines. This position will perform Tier 3 technical support for troubleshooting and problem resolution for all network systems and infrastructure. This position is on call 24 X 7 to fix network problems and provide extensive problem solving and leadership to the Network Operations Center and associated departmental teams. This position will also engage with customers and other departments within the University and provide subject matter expertise in the areas of Information Technology and networking.

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Network Operations Center Manager

(Position Number 0124739)

This is a high level technical management position responsible for managing the Network Operations Center (NOC) at the University of Pittsburgh. This position reports to the Director of Operations.

The Network Operations Center is located at RIDC Park and is staffed 24/7/365 to continuously monitor critical enterprise-wide systems and services. Responsibilities include supervision of network and systems engineers and monitors. Requires extensive technical experience in a multi-platform, large, networked environment. Responsibilities include developing system requirements, functional specifications, root cause analyses, and project plans.

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