Join our award-winning information technology team.
We are seeking experienced, goal-oriented professionals for the following positions:
Business Intelligence Developer
(Position Number 0130548)
The Business Intelligence Developer position is a mid-level technical position involving planning, design, and implementation of solutions to University data requirements utilizing Oracle based systems and Cognos. This Candidate will be part of a team of Business Intelligence Developers who are responsible for designing and developing the University data warehouse to support University data-driven decision making and reporting.
Three to five years experience using Oracle Discoverer, Cognos, or other query tools and experience in Higher Education Administration or Computing is required. Programming experience in SQL or PL/SQL is preferred. Excellent written and verbal communications skills and customer service skills are required.
Business Intelligence Developer
(Position Number 009211)
This is a senior level technical position responsible for developing custom code and applications in support of the University's Business Intelligence systems using Oracle 11g database and Oracle PL/SQL.
Candidate must have extensive knowledge and experience in Oracle PL/SQL. Must be able to write and troubleshoot SQL statements. Knowledge of ETL tools and strategies, data warehouse and data marts as they pertain to business intelligence needs. Knowledge in design and database structures using established database and data warehouse rules and best practices.
Experience with: PeopleSoft ERP system, Oracle Financial Applications, Tableau Software, IBM Cognos, Talend and Java.
Senior Cognos Report Analyst
(Position Number 0130346)
The Senior Cognos Reporting Analyst is a specialized position responsible for creating Cognos Framework Models, Cubes, Dashboards and Reports to support the University's strategic Business Intelligence initiatives. Additionally, this position will be responsible for developing and establishing best practices for the Cognos Business Intelligence solution, including reports, ad-hoc queries, training and quality assurance.
Senior Network Security Engineer
(Position Number 0121637)
The Senior Network Security Engineer is a technical position with CSSD's IT Security Team requiring a significant knowledge of and hands-on-experience with network and network security technologies (including routers, switches, firewalls, as well as network protocols) and how they function in an enterprise environment. A significant understanding of network monitoring, network management, and security is also required.
NOC Network Engineer Supervisor
(Position Number 0104629)
This is a senior engineering and leadership position in the CSSD Network Operations Center (NOC) responsible for assuring continuity of service for the University's data network. This position plays a lead role in the test, configuration, maintenance, and evaluation of network components. Responsibilities include training and guiding NOC Network Engineers in configuring and troubleshooting network and firewall equipment. The Supervisor will also respond to alerts and faults generated by the NOC monitoring systems and investigate each problem to determine its cause and take appropriate steps to resolve faults as quickly as possible on a proactive basis.
NOC Network Engineer
(Position Number 0001344)
This position is for a Network Engineer located in the University's off campus data center and Network Operations Center.
- Proficient in IOS
- Experience with Cisco routers, switches & firewalls
- Proficient in DNS/DHCP/TCP/IP & troubleshooting network connectivity issues
- Ability to handle multiple environments
- Excellent written & oral communication skills
- Good project management skills
(Position Number 0104619)
This is a technical position responsible for monitoring the CSSD network operations center (NOC) displays and information screens to identify system, application, and network faults. The primary responsibility of this position is to alert NOC system and network engineers and the Help Desk to problems as they are detected in order to initiate the appropriate response. Incumbent will follow established NOC processes to detect network and system faults. Work will be closely monitored by the NOC shift supervisor. This position utilizes tools including end-to-end network views, service monitors, fault knowledge bases, and other case-based decision tools to view and interpret service alarms, apply problem isolation scripts, diagnose faults, and where possible accomplish remote restoration of service. Flexibility, ability to work well under pressure, and excellent analytical skills are critical for success in this position. Position requires the ability to work rotating shifts to support a 24-hour, seven-day NOC operation.
Network Security Engineer
(Position Number 0800575 and 0130549)
This is a technical position that requires a strong knowledge of security and systems. Incumbent must have a strong understanding of system and network monitoring, system and network management, and security. This position requires incumbent to be available to respond to incidents on a 24/7/365 basis. This position requires five years experience in network support as well as security. Bachelor's degree, CISSP (or other security types of certification) preferred.
(Position Number 0130402)
Senior level technical position involving analysis, planning, design, development/maintenance of CSSD Systems, Faculty Computing systems/services, and Departmental systems/services. Performs in general area of software development, systems design, problem analysis & resolution, product evaluation & integration, testing, maintenance of CSSD Systems, Faculty Computing services, and departmental services. Makes recommendations with respect to appropriate hardware/software, integration strategies. Mentors and trains junior staff on processes and procedures as well as project work. Understanding of object oriented design, emerging web technologies, and systems development in a networked environment. Demonstrated experience handling complex priorities and timelines, and designing and delivering solutions within those constraints.
(Position Numbers 0130401 and 0005325)
The Consultant position is a high level technical position responsible for the support of servers, workstations, and applications for one or more departments throughout the University of Pittsburgh. This position requires a broad knowledge of Windows based operating systems, Microsoft Outlook used in conjunction with Exchange and/or IMAP servers, and the ability to troubleshoot general hardware and software issues. Macintosh, Linux, mobile/hand held device configuration, and web development skills are also particularly valuable. The incumbent will also be responsible for developing and/or maintaining documentation required for each supported system. This position reports to the manager of Consulting Services within Computing Services and Systems Development (CSSD). The incumbent must have the ability to provide exceptional customer service, be willing to assist peers while facilitating the success of the Consulting Services team, manage tasks efficiently while meeting deadlines, and possess excellent communication skills. Degree in Information Science, Computer Science and two years related job experience required.
Help Desk Analyst
(Position Number 0009580)
This is a technical position responsible for providing computer support over the telephone from a Help Desk area. Computer hardware and software experience including multiple operating systems and networking background required.
This position will be expected to follow clearly defined procedures and will take direction from the Help Desk supervisor. Two years technical support experience and a BS degree are preferred.
Excellent customer service, communication, interpersonal, and problem solving skills are critical to the success of this position. In addition, the successful candidate will show flexibility, the ability to work well under pressure, and have strong analytical skills.
The Help Desk is a 24 hour seven day per week service and this position will be required to work shifts. No vacations are permitted to be taken from August 15th through September 15th due to increased workload for preparation and the start of the new school year.