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Email: Accessing Legacy Webmail (IMAP) On Your Phone

Please Note: Legacy Webmail (IMAP) service is being retired

The University is in the process of retiring the webmail service documented on this help page. Accounts that have not been accessed in the past 120 days will be deleted after February 15, 2017. All remaining accounts will be deleted and the service retired on March 31, 2017.

Please take measures to migrate your messages and mail forwarding to My Pitt Email (Office 365 Email) as soon as possible if you still use Legacy Webmail for email communication or for storing old messages. More information on migration options is available at pi.tt/imap.

 

This help sheet provides configuration settings needed to connect smartphones to the University's Legacy Webmail (IMAP) email service. Please note that most faculty and staff are using My Pitt Email (Exchange 2013), but some faculty and staff have chosen to remain on the legacy email system. The instructions below only apply to the Legacy Webmail (IMAP) email system. 

Enter the following information to connect your mobile device to the Legacy Webmail (IMAP) email service

  • Server Type: IMAP
  • Account Name/Description: Pitt IMAP account.
  • Name/Display Name: Enter your first and last name (e.g., John Doe).
  • Incoming Mail Server Name: imap.pitt.edu.
  • Outgoing Mail Server Name: smtp.pitt.edu.
  • Email Address: Your University email address entered as username@pitt.edu (where username is your University Computing Account username).
  • User Name: Your University Computing Account username.
  • Password: Enter your University Computing Account password.
  • Incoming Mail (IMAP) Secure Connection: set your device to use TLS encryption. This will set the port to 143.

    Note: If your mobile device does not support TLS, then select SSL instead. Selecting SSL will set the port to 993.
  • Outgoing Mail (SMTP) Secure Connection: set your device‚Äôs encryption to use TLS and use port 587.

    Note: If your mobile device does not support TLS, then select SSL and use port 465.
  • Outgoing Mail Server (SMTP) Authentication: Select the option to require SMTP authentication.

    Note: You may be asked to select the type of authentication. This should be set to use the same settings as your incoming IMAP mail, Username and Password, or Password authentication.
  • IMAP Path Prefix: INBOX