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How to Update User Identity and Account Information

Display Name

You can update your display name and have it reflected in Outlook (Exchange) so that people see you listed the way they know you. You may prefer to use your middle name, or some other name besides your given first name, in regular daily work

Change Your Display Name

To change your display name contact the Help Desk at 412-624-HELP [4357] or your Responsibility Center Administrator. Once your display name has been changed it will be reflected in Outlook (Exchange).

Preferred Name (students only)

If you are a Student, you can refer to yourself by a “preferred name” other than your legal given or first and/or middle name. A preferred name can be used in the course of University business and education. Only your first and/or middle name may be changed to a preferred name; your last/family name must remain the same as the full legal last name in the University records system.

There may be circumstances in which a preferred name cannot be used, such as:

  • when the use of the legal name is required by University business or legal need.
  • when University information systems, databases, and processes require the display of the legal name.

If you use a preferred name, you should always be prepared to reference your legal name and provide corresponding identification when necessary.

Your preferred name shows up in the following systems:

  • PeopleSoft
  • Find People at the University of Pittsburgh (find.pitt.edu)
  • Outlook (Exchange)
    Note: If you have both your display name and preferred name set, Outlook (Exchange) will use the display name.

See the Student Announcement from the Office of the University Registrar.

Change Your Preferred Name

To change your preferred name:

  1. Log in to the my.pitt.edu, then click Profile.
  2. Click Manage Your Account.
    Manage Your Account
  3. Locate the Self Service Links section. Under ID Center, click Preferred Name. Select Preferred Name - screenshot 1
  4. Select Yes For Do you want to set your preferred name?, enter the information for your preferred name (first and/or middle name only), then click Save.
    Select Preferred Name - screenshot 2
    Note: If you have both your display name and preferred name set, Outlook (Exchange) will use the display name.

Nickname

You can use a nickname in order to identify yourself with a name you are known by.

Once your nickname has been changed, it will only be reflected in Find People at The University of Pittsburgh (find.pitt.edu).

An example might include “Alex” for the formal first name of “Alexander”.

Change Your Nickname

To change your nickname:

  1. Log in to my.pitt.edu, then click Profile.
  2. Click Manage Your Account.
    Manage Your Account
  3. Locate the Self Service Links section. Under Manage Account Details, click Contact Information.
    Select Contact Information
  4. Click Nickname, then type in your nickname.
    Enter Your Nickname
  5. Click Save.

Campus Office Number, Campus Mailing Address, Listed Phone Numbers and Office Location

If you want to change your campus office phone number or your campus mailing address for physical mail, you must contact your department’s personnel administrator.

You can add additional phone numbers (Fax, Cell, and Pager) as well as a physical office location that is different from your mailing location.

Your campus office number, campus mailing address for physical mail, phone number(s) and physical office location (if provided) will be published to all University of Pittsburgh directory services.

Change Your Listed Phone Numbers (Fax, Cell, and Pager) and Office Location

To change listed phone numbers (Fax, Cell, and Pager) and office location:

  1. Log in to my.pitt.edu, then click Profile.
  2. Click Manage Your Account.
    Manage Your Account
  3. Locate the Self Service Links section. Under Manage Account Details, click Contact Information.
    Select Contact Information
  4. Locate the phone number and physical office location sections (highlighted in the image below) and add your information.
    Enter Your Phone Numbers and/or Physical Office Location
  5. Click Save.

Advertised Email

You can change the advertised email address for your account.

An advertised email address is displayed when someone searches for you on Find People (find.pitt.edu).

Change Your Advertised Email

To change the advertised email address that displays on Find People:

  1. Log in to my.pitt.edu, then click Profile.
  2. Click Manage Your Account.
    Manage Your Account
  3. Locate the Self Service Links section. Under Manage Account Details, click Contact Information.
    Select Contact Information
  4. Update the information in the Advertised Email field, then click Save.
    Enter Advertised Email

Email Alias

An alias is simply an additional email address that people can use to send email messages to you at Pitt.

You can add an email alias to your My Pitt Email address to personalize it. Setting an email alias will not change how you receive your University email. All email---whether it is sent to your email alias or to your official University email address---will be delivered to the same place you read it today.

Students, faculty, and staff can add up to two email aliases at My Pitt.

Change Your Email Alias

To change your email alias:

  1. Log in to the my.pitt.edu, then click Profile.
  2. Click Manage Your Account..
    Manage Your Account
  3. Locate the Self Service Links section. Under Email and Messaging, click Set Email Preferences.
    Select Email Preferences
  4. Click the Email Aliases tab.
    Select the Email Alias Tab
  5. Follow the instructions. Two options exist:
    • Current Email Address – you can set your email alias by choosing the email address you wish to display in the “From” field of messages sent using My Pitt Email.
    • Create a New Email Address – you can create a new @pitt.edu mail alias (Enter a username, then click Check Availability to see if it is available).
    • Note: For each of these email address options, you can also make additional choices about From Address and Advertised Email. Any changes made will appear in Find People (find.pitt.edu).
      Change or Add an Email Alias