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Multifactor Authentication: How to Set Default Preferences or Change a Device

Set a Default Authentication Preference 

If you always want to receive a push notification (or you always want to receive a phone call or enter a passcode), you can save time and set this as your default preference. To do so, complete these steps.

1. Log in to accounts.pitt.edu and click Add/Manage Pitt Passport Devices.

2. Select Send Me a Push, Call Me, or Enter a Passcode to authenticate with multifactor authentication.

Select an authentication method

3. Select your default authentication method from the When I log in: options and click Save.

Set your default preference



Add, Change, or Remove a Device 

If you need to make changes to the devices you have registered, complete the steps below.

Log in to accounts.pitt.edu and click Add/Manage Pitt Passport Devices.

Add or Manage Devices

Select Send Me a Push, Call Me, or Enter a Passcode to authenticate with multifactor authentication.

Select an authentication method

To add another device, click the +Add another device link and complete the steps in the registration wizard.

Add another device

To remove a device, click Device Options next to the device you want to remove and click the red trash can symbol.

Remove a device

To reactivate Duo Mobile on a device (for example, if you bought a new mobile phone but kept the same phone number), click the Reactivate Duo Mobile link and complete the steps.

Reactivate

To change the name of a device (for example, to name a device "John's iPhone"), click Device Options next to the device you want to modify, click Change Device name, enter a new name, and click Save.   

Change name