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PittNet(Wired): Configuring Windows 10 for Wired Publicly Accessible Network Ports

Overview

The 802.1x protocol is the protocol that is used for wired access to the University's network (PittNet) through publicly accessible network ports. These connections may be located in residence halls, classrooms, conference rooms, or other public areas. The simplest way to connect is to use our automated wizard. If the wizard does not work, you can use the steps in this document to manually configure your Windows computer to use network ports in public areas and residence halls. You must have administrative rights to your computer to complete these steps.

Before you manually configure your computer, be sure to install the required InCommon certificates using the steps in the help sheet titled Installing the InCommon and UserTrust Certificates (Windows).

Section 1 - Enable the Wired Auto Config Service

Be sure you have connected your computer to the network port with an Ethernet cable before you begin the steps below.

  1. From the Windows 10 Start screen, type Control Panel and then press the Enter key. This will search for and automatically open the Control Panel.
    Note: In the Control Panel, set View by: to Large Icons.
    Windows 10 Start
  2. Select Administrative Tools.
  3. Select Services.
    Select services
  4. Right click on Wired AutoConfig and select Properties.
    Wired Auto Config
  5. Set Startup type to Automatic.
  6. Click on Start and wait for the service to start.
  7. Click Apply, then click OK.
    Apply
  8. A login screen prompt will appear. Enter your University Computing Account Username and Password.
    Enter University Computing Account Username and Password

Section 2 - Configure the Native 802.1x Client

Set the Local Area Connection to be the Priority Connection

  1. From the Windows 10 Start screen, type Control Panel and then press the Enter key. This will search for and automatically open the Control Panel.
    Note: In the Control Panel, set View by: to Large Icons.
    Windows 10 Start
  2. Select Network and Sharing Center.
    Network and sharing center
  3. Select Change adapter settings on the left-hand side of the screen.
  4. Press the Alt key to activate the menu bar.
  5. Select Advanced from the menu bar, then select Advanced Settings.
    Advanced settings
  6. Below Connections, use the Up arrow to move the Ethernet to the top of the list.
    Ethernet Advanced Settings
  7. Click OK.

Modify the Ethernet Card Speed and Power Management

Before beginning the steps in the rest of this document, unplug your Ethernet cable from your computer.

  1. You should still be in Network Connections. Right click on Ethernet and then select Properties.
    Ethernet Properties
  2. Click Configure.
    Configure
  3. Click the Advanced tab and set the Ethernet card Speed & Duplex settings to 100 Mbps Full Duplex.
    Note: The option in the Property field may be named Link Speed & Duplex or just Speed & Duplex.
    Speed and Duplex
  4. Click the Power Management tab and uncheck the box next to "Allow the computer to turn off this device to save power."
    Uncheck save power option
  5. Click OK to save your changes.

Make Additional Changes to the Local Area Connection Properties and Connect to PittNet

  1. Install the required InCommon certificates using the steps in the help sheet titled Installing the InCommon and UserTrust Certificates (Windows).
  2. From the Windows 10 Start screen, type Control Panel and then press the Enter key. This will search for and automatically open the Control Panel.
    Windows 10 Start
  3. Click Network and Sharing Center.
  4. Click Change adapter settings on the left-hand side of the screen.
  5. Right-click Ethernet and select Properties.
    Ethernet Properties
  6. Under This connection uses the following items, check the following:
    • Client for Microsoft Networks
    • File and Printer Sharing for Microsoft Networks
    • Internet Protocol Version 4 (TCP/IPv4)
    • Leave the remaining options unchecked
    Connection names
  7. Click the Authentication tab and select the following settings:
    • Enable IEEE 802.1x authentication is checked
    • Choose a network authentication method should be set to Microsoft Protected EAP (PEAP)
    • Remember my credentials... is unchecked
    • Fallback to unauthorized network access is unchecked
    • Click the Settings button next to Choose a network authentication method

    Authentication tab

  8. Enter the following settings:
    • Verify the server's identity by validating the certificate is checked
    • Connect to these servers is checked and set to ias.cssd.pitt.edu
    • USERTrust RSA Certification Authority is checked under Trusted Root Certification Authorities
    • Notifications before connecting is set to Don't ask user to authorize new servers or trusted CAs
    • Select Authentication Method is set to Secured password (EAP-MSCHAP v2)
    • Enable fast reconnect is checked
    • Click Configure next to Select Authentication Method
    PEAP Properties
  9. Uncheck Automatically use my Windows and click OK.
    Uncheck
  10. Click OK.
  11. Click OK.
  12. Plug your Ethernet cable to your computer.
  13. Enter your University Computing Account username and password and click OK.

Get Help

The Technology Help Desk at 412 624-HELP [4357] is available 24 hours a day, seven days a week to answer your technology-related questions. Questions can also be submitted online.