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Read Your Email With an Email Client (Like Outlook)

You can connect your email client to My Pitt Email. Email clients are programs that you install on your desktop or laptop computer to access your email and calendar. You can access your My Pitt Email with a variety of email clients.

Outlook 2016 for Windows and Mac

  1. Launch Outlook.
  2. If you are configuring an account for the first time, you may need to accept the Microsoft Licensing Agreement. Clicking Accept will move you past this box.
  3. A "Welcome to Outlook" dialog box will appear. Enter your University email address in the "Email address" box and click Connect.
  4. If the "Welcome to Outlook" dialog box does not appear because the Outlook client is already configured for another email inbox, click the File tab and click the "Add Account" button under "Account Information." The welcome dialog box should appear. Enter your email address.
  5. Enter your University Computing Account password in the "Password" field that will appear in a "Windows Security" box. Your email address should be above the field. Click OK.
  6. A box stating that "Account setup is complete" will appear. Click OK.

New to Microsoft Outlook? Try watching the Outlook 2016 Essential Training online course available through lynda.pitt.edu.

Outlook 2013 and 2010 for Windows

  1. Launch Outlook.
  2. If you are configuring an account for the first time, you will see a configuration wizard. Click Next and skip to step 4. If you already have Outlook configured with another account, click the File drop-down menu and click Add Account.
  3. If you are using Outlook 2010, make sure Email Account is selected.
  4. Make sure that Yes is selected on the Add an Email account window and click Next.
  5. Enter your name, University email address, University Computing Account password, and click Next.
  6. When the configuration is finished, a "Congratulations" message displays. Click Finish.
  7. You may be prompted to restart Outlook before you can access your mail.

New to Microsoft Outlook? Try watching one of these online courses available through lynda.pitt.edu: Outlook 2013 Essential Training or Outlook 2010 Essential Training.

Outlook 2011 for Mac

  1. Launch Outlook.
  2. Click the Outlook drop-down menu and choose Preferences...
  3. If you are configuring an account for the first time, you will see an Add an Account screen. Click the icon next to Exchange Account. If you already have Outlook configured with another account, click the Add an Account button (+) in the bottom left corner of the window and choose Exchange from the menu.
  4. Enter your University email address in the Email address: text box.
  5. In the username field, enter username@pitt.edu, where "username" is your University Computing Account username.
  6. Type your password in the Password: text box.
  7. Click Add Account.
  8. If Outlook is able to set up your account, you'll see the account you set up in the left pane of the Accounts dialog box. Close the Accounts dialog box.

New to Microsoft Outlook? Try watching this online course available through lynda.pitt.edu: Outlook 2011 for Mac Essential Training.

Mac Mail OS X 10.9 to 10.12

  1. From the Apple Dock select System Preferences.
  2. Select Internet Accounts.
    Note: In OS X 10.8, Internet Accounts was called Mail, Contacts & Calendars.
  3. From the list of options, select Microsoft Exchange.
  4. Enter a name for the account, your University email address, and your University Computing Account password.
  5. Verify the information and click Continue.
  6. Click Continue again on the Account Summary window.
  7. Features such as contacts and calendars can also be used with Exchange. Select the options you want to use with your Exchange server and then click Add Account
  8. Close the Internet Accounts window. Open Apple Mail from the Apple Dock and you'll see emails begin to populate your inbox.

Entourage Web Services for Entourage 2008

Entourage 2008 is not compatible with the University's Exchange email servers. In order to use the Entourage client to read your Pitt email, you have to download and install Entourage Web Services (EWS). Before you download EWS, make sure that the version of Entourage running on your Mac is the most current available by running Microsoft Autoupdate until no new updates are available.

  1. Make sure to download and install the latest version of EWS at http://www.microsoft.com/en-us/download/details.aspx?id=36923.
  2. Launch Entourage.
  3. You will see a configuration wizard. Keep the default setting of Start using Entourage without importing anything selected and click the right arrow button in the lower right corner.
  4. Enter your University email address in the Email address text box. Make sure that My account is on an Exchange server box is checked.
  5. In the Account ID field, enter your University Computing Account username.
  6. In the Domain field, enter PITT.
  7. Enter your password in the Password field.
  8. Click the box next to Save password in my Mac OS keychain if you don't wish to be prompted for your password every time you start EWS.
  9. Confirm your settings in the Verify and Complete Settings window. The Exchange server setting should be https://exchange.pitt.edu/ews/exchange.asmx and the LDAP server should be pitt-proddc-01.univ.pitt.edu.
  10. Click Verify to confirm that you have the correct settings, if you like. This step is optional.

Thunderbird 45 for Windows

Important: Thunderbird does not support ActiveSync. You can still connect to My Pitt Email with Thunderbird, but you will only have access to email and will not be able to take advantage of calendar, contacts, and other features. Thunderbird does feature native support for contacts which can be populated by exporting data from the Office 365 environment and importing them into Thunderbird. But you will not be able to sync or maintain calendar events or contact information with Office 365 using Thunderbird.

Note: The steps below do not provide settings for every field. You can leave fields such as Port, SSL, and Authentication at their default settings. They will be configured automatically during the Test/Retest step listed below.

  1. Launch Thunderbird.
  2. If you are configuring an account for the first time, you will see a Welcome to Thunderbird
    window with a "would you like a new email address?" prompt, click Skip this and use my existing
    email 
    and continue to the next step. If you already have a Thunderbird configured with another account,
    click the File drop-down menu, then scroll down and across to click New Existing Mail Account...
  3. In the Mail Account Setup window, enter your name, University email address, and University Computing Account password.
  4. Uncheck Remember password.
  5. Click Continue.
  6. Click Manual config.
  7. For the Incoming: Server hostname, enter outlook.office365.com
  8. For the Outgoing: Server hostname, enter smtp.office365.com
  9. Your University email address (username@pitt.edu) should be listed in both the “Incoming” and “Outgoing” Username fields.
  10. Click the Test or Re-test button.
  11. Click Done.
  12. Click OK.
  13. To read email for your University Computing Account, locate the left-hand side navigation and click Inbox.
  14. Enter your University Computing Account password and click OK.

Thunderbird 45 for Mac

Important: Thunderbird does not support ActiveSync. You can still connect to My Pitt Email with Thunderbird, but you will only have access to email and will not be able to take advantage of calendar, contacts, and other features. Thunderbird does feature native support for contacts which can be populated by exporting data from the Office 365 environment and importing them into Thunderbird. But you will not be able to sync or maintain calendar events or contact information with Office 365 using Thunderbird.

Note: The steps below do not provide settings for every field. You can leave fields such as Port, SSL, and Authentication at their default settings. They will be configured automatically during the Test/Retest step listed below.

  1. Launch Thunderbird.
  2. Make sure that Local Folders is highlighted on the left-hand side of the screen, then click Email in the Create a new account section.
  3. If you see a prompt that asks "Would you like a new email address?", click "Skip this and use my existing email."
  4. If you are configuring an account for the first time, you will see a Welcome to Thunderbird window with a "would you like a new email address?" prompt, click Skip this and use my existing email and continue to the next step. If you already have a Thunderbird configured with another account, click the File drop-down menu, then scroll down and across to click New Existing Mail Account...
  5. In the Mail Account Setup window, enter your name, University email address, and University Computing Account password.
  6. Uncheck Remember password.
  7. Click Continue.
  8. Click Manual config.
  9. For the Incoming: Server hostname, enter outlook.office365.com
  10. For the Outgoing: Server hostname, enter smtp.office365.com
  11. Your University email address (username@pitt.edu) should be listed in both the “Incoming” and “Outgoing” Username fields.
  12. Click the Test or Retest button.
  13. Click Done.
  14. Click OK.
  15. To read email for your University Computing Account, locate the left-hand side navigation and click Inbox.
  16. Enter your University Computing Account password and click OK.