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Technical Support Walk-in Locations

Technical Support Desk at the University Store on Fifth

Technical Support Desk

Walk-in Support: Stop by during our normal business hours to meet with a CSSD technical consultant. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive My Pitt email, install Microsoft Office, or change your password. We can also help students remove viruses, connect to Pitt printers, install or repair software, and fix or even rebuild operating systems.

Check-in Support: If an operating system repair is necessary, a student may check in his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord and your Pitt ID with you.

Appointments: In Room appointments can be scheduled by calling the Technology Help Desk at 412-624-HELP [4357] for game console setups, wired connections, and port issues.

Software

HOURS

HOLIDAY CLOSURES

The Technical Support Desk at the University Store on Fifth will be closed on the following days:

  • Tuesday July 4, 2017 - Independence Day


MID TO LATE SUMMER TERM 2177 HOURS (June 4 - August 5, 2017)

Day

Hours

Monday  

9:00 a.m. - 6:00 p.m.

Tuesday

9:00 a.m. - 6:00 p.m.

Wednesday

9:00 a.m. - 6:00 p.m.

Thursday

9:00 a.m. - 6:00 p.m.

Friday

9:00 a.m. - 5:00 p.m.

Saturday

9:00 a.m. - 5:00 p.m.

Sunday

CLOSED

LATE SUMMER TERM 2177 HOURS AND SUMMER INTERIM (August 6 - August 20, 2017)

Day

Hours

Monday  

9:00 a.m. - 6:00 p.m.

Tuesday

9:00 a.m. - 6:00 p.m.

Wednesday

9:00 a.m. - 6:00 p.m.

Thursday

9:00 a.m. - 6:00 p.m.

Friday

9:00 a.m. - 5:00 p.m.

Saturday

9:00 a.m. - 5:00 p.m.

Sunday

12:00 p.m. - 4:00 p.m.

Towers Lobby

The Towers Lobby Technical Support Desk is closed for the summer with the exception of the PittStart sessions.

PITT START (June - July 2017)

Day

Hours

Monday, June 19

5:00 p.m. - 8:00 p.m.

Thursday, June 22

5:00 p.m. - 8:00 p.m.

Monday, June 26

5:00 p.m. - 8:00 p.m.

Thursday, June 29

5:00 p.m. - 8:00 p.m.

Monday, July 10

5:00 p.m. - 8:00 p.m.

Wednesay July 12

5:00 p.m. - 8:00 p.m.

Monday, July 17

5:00 p.m. - 8:00 p.m.

Monday, July 24

5:00 p.m. - 8:00 p.m.

Monday, July 31

5:00 p.m. - 8:00 p.m.