Check IT: Once You're Here

Once You're Here...

Get walk-in technical support during Arrival Survival!

Stop by the Towers Lobby, the Sutherland Hall computing lab, or the Technology Services Desk at the University Store on Fifth for help with connecting to PittNet, setting up My Pitt Email and Box, installing Pitt Printing software, and more.

2014 Arrival Survival Technical Support
Monday, August 18 - Thursday, August 21
8:30 a.m. - 8 p.m.
Friday, August 22
9 a.m. - 6 p.m.
Saturday, August 23
9 a.m. - 5 p.m.
Sunday, August 24 Noon - 5 p.m.

Remember, you can download Microsoft Windows, Office, and most course software at no charge via the Software Download Service at My Pitt ( You can also purchase software at Software Distribution Services in 204 Bellefield Hall and at the Technology Services Desk at the University Store on Fifth. View a list of available software here.

✔ Get connected. Connect to the high-speed, wired network in your residence hall room or use Wireless PittNet anywhere on campus (even in your room!).

✔ Collaborate on group projects and back up your important files with Box ( Pitt gives you 50 GB of free cloud storage!

✔ Stop by one of our six computing labs to work or collaborate. You can use our computers, bring your own tablet or laptop, recharge your phone's battery, or study with classmates in the collaborative areas.

✔ If you happen to forget your password, you can reset it online.

✔ Get to know My Pitt. Log in to read your email, print your class schedule, check your grades, register for classes, pay your tuition bill, download software, and more. Student using laptop

✔ Install Microsoft Lync from My Pitt. You can use it to start a video chat with your classmates or share your screen so you can work together on a class project.

✔ Know where to go for help. Our Technology Help Desk is open 24 x 7, every day. Call 412-624-HELP [4357], submit a request, or chat online with a help specialist. You can also visit one of our new walk-in support locations at Towers Lobby or the University Store on Fifth.

Previous: Before You Arrive >