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Phishing Alert: Outlook Web App Upgrade Scam

Tuesday, December 13, 2016 - 09:13

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims to be from the IT Service Desk Support. The email states that Webmail has been improved and that staff and faculty should click on the link to update it. The link directs the user to a malicious Web page which attempts to steal the user's credientails. 

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

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Subject: To All Faculty\Staff

 To All Faculty\Staff

Take note of this important update that our new web mail has been improved with a new messaging system from Outlook Web Access which also include faster usage on email, shared calendar, web-documents and the new 2016 anti-spam version.  

Please use the link below to complete your upgrade for our new Outlook Web Access improved web mail.
CLICK on FACULTYANDSTAFFUPGRADE (link removed)

Regards,

IT Service Desk Support.

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The link in the phishing email directs readers to a malicious Web page (shown below) that mimics the Outlook Web App login page.

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CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.