CSSD Technical Support Walk-in Locations

University Store on Fifth

Support

Walk-in: Stop by during our normal business hours to meet with a CSSD technical consultant, or call the Help Desk (412-624-HELP) in advance to schedule an appointment. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive Pitt email, install Microsoft Office (please bring the software with you), or change your password. We can also help students remove viruses, connect to self-service printers, install or repair software, and fix or even rebuild operating systems.

Drop-off: If repairs on a computer require more time than an in-person appointment allows, a student may drop off his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord with you.

University Store on Fifth

Software

Hours

  • Sunday: noon - 4:00 p.m.
  • Monday: 8:30 a.m. - 6:00 p.m.
  • Tuesday: 8:30 a.m. - 8:30 p.m.
    (Note: the store closes at 6:00 p.m., but you can access the CSSD Technical Support Desk via the quad entrance.)
  • Wednesday: 8:30 a.m. - 8:30 p.m.
  • Thursday: 8:30 a.m. - 6:00 p.m.
  • Friday: 8:30 a.m. - 5:00 p.m.
  • Saturday: 10:00 a.m. - 5:00 p.m.

Be sure to visit the University Store on Fifth online for information about textbooks, supplies, special events, and more.

Towers Lobby

Support

Walk-in: Stop by during our normal business hours to meet with a CSSD technical consultant, or call the Help Desk (412-624-HELP) in advance to schedule an appointment. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive Pitt email, or install Microsoft Office.

CSSD Technical Support at Towers Lobby

Software

Students can stop by Towers Lobby to pick up a wide variety of Microsoft software at no cost.

Hours

  • Sunday: 4:00 p.m. - 9:00 p.m.
  • Monday: noon - 9:00 p.m.
  • Tuesday: noon - 9:00 p.m.
  • Wednesday: noon - 9:00 p.m.
  • Thursday: noon - 9:00 p.m.
  • Friday: noon - 6:00 p.m.
  • Saturday: Closed