CSSD Technical Support Walk-in Locations

University Store on Fifth

Support

Walk-in: Stop by during our normal business hours to meet with a CSSD technical consultant, or call the Help Desk (412-624-HELP) in advance to schedule an appointment. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive Pitt email, install Microsoft Office, or change your password. We can also help students remove viruses, connect to self-service printers, install or repair software, and fix or even rebuild operating systems.

Drop-off: If repairs on a computer require more time than an in-person appointment allows, a student may drop off his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord with you.

University Store on Fifth

Software

Hours

First Week of Fall Term (August 25-31):

  • Monday, August 25 - Thursday, August 28:  8:30 AM - 8:30 PM
  • Friday, August 29:  8:30 AM - 5:00 PM
  • Saturday, August 30:  9:00 AM - 5:00 PM
  • Sunday, August 31:  Noon - 5:00 PM

Labor Day (holiday)
Monday, September 1:  Noon - 5:00 PM

Second Week of Fall Term (September 2-7):

  • Tuesday, Sept. 2 - Thursday, Sept. 4:  8:30 AM - 8:00 PM
  • Friday, Sept. 5:  9:00 AM - 5:00 PM
  • Saturday, Sept. 6: 10 AM - 5:00 PM
  • Sunday, Sept. 7:  Noon - 5:00 PM

Be sure to visit the University Store on Fifth online for information about textbooks, supplies, special events, and more.

Towers Lobby

Support

Walk-in: Stop by during our normal business hours to meet with a CSSD technical consultant, or call the Help Desk (412-624-HELP) in advance to schedule an appointment. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive Pitt email, or install Microsoft Office.

CSSD Technical Support at Towers Lobby

Hours:

First Week of Fall Term (August 25-31):

  • Monday, August 25 - Thursday, August 28:  8:30 AM - 8:30 PM
  • Friday, August 29:  8:30 AM - 5:00 PM
  • Saturday, August 30:  9:00 AM - 5:00 PM
  • Sunday, August 31:  Noon - 5:00 PM
Labor Day (holiday)

Monday, September 1:  Noon - 5:00 PM

Second Week of Fall Term (September 2-7):

  • Tuesday, Sept. 2 - Thursday, Sept. 4:  8:30 AM - 8:00 PM
  • Friday, Sept. 5:  9:00 AM - 5:00 PM
  • Saturday, Sept. 6:  10 AM - 5:00 PM
  • Sunday, Sept. 7:  Noon - 5:00 PM