Secure Remote Access

Overview

The Secure Remote Access service provides students, faculty, and staff with the ability to connect to restricted University resources while off campus, using Wireless PittNet, or using Wireless-PittNet-Fast. The service encrypts traffic between a user's computer and the University's network. Once connected, you have access to hundreds of digital research journals, databases, and other services. Access can also be configured for specific needs, such as departmental file servers.

Secure Remote Access can also be used to create SSL-based VPN connections to access information sources that reside behind University firewalls. The service includes a security check or "health check" to help ensure that remote computers accessing University machines do not pass on viruses, worms, and other security threats.

You can use the service through one of two connection methods: Web Connect and Network Connect.

Use the Pulse Client for Remote Connections

The Pulse client is the recommended method for establishing a remote desktop connection to your office computer or for accessing departmental databases and servers that reside behind network firewalls. It is easier to use and delivers faster performance than the existing Network Connect client. You can download the Pulse client from the Software Download Service at My Pitt.

Web Connect

Web Connect

Web connect allows users to access secure, online resources while off campus. It provides a faster login than Network Connect, but it can only be used to access Web resources. Note that Web Connect is no longer needed to access online journals and other content through www.library.pitt.edu or www.hsls.pitt.edu. EZProxy can be used to access these resources while off campus. Learn more >

To use Web Connect:

  1. Log in to https://sremote.pitt.edu with your University Computing Account username and password.
  2. Select Web Connect from the Connection Method drop-down menu.
  3. Click the Log In button.
  4. Click one of the links below the Web Bookmarks section.

Network Connect

Network Connect

Network Connect allows faculty and staff access to departmental servers and databases which reside behind Enterprise network firewalls. Your Responsibility Center Administrator can tell you more about specific services available in your department. You must request Network Connect by calling the Technology Help Desk at 412 624-HELP [4357].

The Pulse client is the recommended method for establishing a remote desktop connection to your office computer or for accessing departmental databases and servers that reside behind network firewalls. It is easier to use and delivers faster performance than the existing Network Connect client. You can download the Pulse client from the Software Download Service at My Pitt.

You may also use the older Network Connect client for your connections. Instructions are available in the Documentation section below.

Health Check Requirements

Your computer must meet the following requirements to use Network Connect:

  • Operating system is Windows Vista Service Pack 1, Windows 7, or Windows 8.
    Note: Macintosh and Linux systems pass the Health Check.
  • Microsoft Automatic Software Update turned on so you can receive the latest security patches.
  • A compatible anti-virus software program is installed (see our help sheet for details).
    Note: Symantec Endpoint Protection is the University's recommended and officially supported anti-virus solution. It can be downloaded at no cost via the Software Download Service at My Pitt (my.pitt.edu).
  • A software firewall must be installed and enabled on your computer.
Tags: Secure Remote Access SRemote