University Computing Account and Accounts Management

Overview

In order to maintain a safe computing environment at the University, it is necessary for every user to have an account with an associated username and password along with corresponding user information. The Accounts Management System is the technical infrastructure that provides this functionality. Once a user accesses the system with his or her University username and password, they are considered to be authenticated, which means it is possible to use the information collected by servers in conjunction with information collected by network equipment to determine who is responsible for computing activity and where the computing activity is taking place at the University.

Accounts are automatically created for students, faculty, and staff. New students activate their University Computing Accounts through an online account activation tool at My Pitt (my.pitt.edu). In addition to automatically created accounts, each responsibility center has a designated administrator with rights to create sponsored accounts for their specific area. The system follows approved rules for deletion of accounts; however, sponsored accounts expire annually. Graduating students are also entitled to Alumni accounts that permit them to keep their My Pitt Email mailbox, including all of the contents within it, for as long as they like.

Account usernames are used as University email addresses. A University username with the @pitt.edu designation is the official email address for University students and employees.

Your Account

Your Account

Your account consists of a unique username (for example, jdoe99) and a password. Your username will not change. You should change your password frequently and make sure to select a strong password. Review the Passwords page for details.

Manage Your Account

Manage your account through your profile page at My Pitt.  You can update personal information associated with your account, change your password, and review your print quota in addition to other account-related tasks. Information from the Payroll system or Student Information System (PeopleSoft) cannot be changed in the Accounts systems.

New Student Account Activation

New Student Account Activation

Your University Computing Account is created automatically when you start at Pitt. Once you have been accepted, you will receive an email with instructions for activating your University Computing Account. The email will be sent to the personal email address you provided when applying to Pitt. The email will contain the information you need to activate your account online. Once the email arrives, visit My Pitt (my.pitt.edu), click the New Account Activation link, and complete the steps in the account activation wizard.

Account Administrators

Account Administrators

Faculty and staff who have questions about their account should contact their Responsibility Center Account Administrator. Responsibility Center Account Administrators also have the ability to create specialized accounts for certain purposes. For more information about RC Account Administrators, including roles and responsibilities and help resources, please visit the Responsibility Center Account Administrators Detail Page.

All members of the University community have an obligation to use technology services in a responsible manner. Please review the acceptable use guidelines. Students should also review the requirements for the use of information technology resources outlined in the Student Code of Conduct.

Account Types

Primary Account

Primary Account

This type of account is automatically created for students, faculty and staff at the start of their affiliation with the University.

Primary accounts remain valid during the time a student is enrolled or throughout the period a faculty or staff member is employed by the University.

Sponsored Account

Resource Account

Resource Account

The Accounts Management System also allows for the provisioning of accounts that are not tied to an individual. These accounts, known as “Resource Accounts,” are used to manage access to shared resources, which can include equipment, rooms or calendars. Resource Accounts are also used to manage system interactions so that job requests are submitted under a shared Resource Account ID and are not tied to the username of an individual person.

Resource Accounts are provisioned in the University Accounts Management System and then made available to Active Directory. Once in Active Directory, Resource Account credentials can be used to access many services such as Office 365, Wireless-Pittnet or systems authenticated by Active Directory.

Resource Accounts are provisioned and managed by Responsibility Center Administrators. These administrators determine what level of system access the Resource Account should receive as well as which users are able to use the shared resource.

Access can be delegated by clients such as Outlook Online in Office 365 or an Outlook PC client. Since access is usually delegated, logging in with the Resource Account username and password is rarely required.

There are basically four types of Resource Accounts:

  • Service Account without Email - This account is used for interactions with University systems for the submission of jobs and processes. These accounts can be used to run an application under a specific account, to establish an LDAP connection for purposes of running an application or to submit and manage jobs and processes.
  • Room - A Microsoft Exchange resource that is used to manage scheduling of a shared room such as a departmental classroom or conference room. The "Room" resource account includes a mailbox.
  • Equipment – A Microsoft Exchange resource that is used to manage scheduling of a shared piece of equipment such as a laptop, a projector or a piece of specialized hardware.
  • Shared - A Microsoft Exchange resource that can be used to manage a shared inbox or calendar. Shared Resource Accounts could be used to collect responses for a survey, act as a departmental help desk mailbox, or a shared-access calendar to track vacations for staff in a department.

 

If you are looking into utilizing a Resource Account to manage a shared resource or task in your area, look up and get in touch with your Responsibility Center Administrator to discuss the various options. In some cases, there may already be an account in place.

Tags: Account Email Network