Skype for Business Phones at Pitt

Unified Communications is bringing exciting changes to the way you communicate with coworkers at Pitt and colleagues outside the University. Unified Communications combines voice, video, web conferencing, instant messaging (IM), desktop sharing, real-time presence, and more into one powerful communications tool. The University has adopted Skype for Business as its Unified Communications solution. 

To take advantage of all the capabilities that Skype for Business provides, your current desk phone will be upgraded. Your new phone, combined with the features of Skype for Business, will provide a number of benefits. They will:  

  • Deliver a standard set of communication and collaboration tools across the University that support the way we work today
  • Empower you to update your phone features at any time through convenient self-service options
  • Direct calls to reach you where you are, not just at your desk

If you have not used Skype for Business before, we recommend you take some time to review the Skype for Business Adoption Portal so that you can familiarize yourself with Skype before you receive your new phone.

We will be working closely with University departments to ensure a smooth transition to the new phone system. This page provides an overview of what you can expect when your department moves to the enhanced service. We will continue to update this page with additional information and help resources.

View the Skype for Business: Maximizing Your Experience Webinar

The Skype for Business: Maximizing Your Experience webinar provides quick tips and covers common topics such as transferring calls, using voice mail, and starting conference calls. Watch a recorded webinar below, or register for an upcoming live webinar and ask your questions online.   

Three Easy Steps to Get Started

Ensure you have the latest version of Skype for Business installed on your computer:

  1. Download the Skype for Business client (requires login to your Office 365 account) and install it on your Windows PC or Mac.
  2. Sign-in to Skype for Business from your computer:
    1. Launch Skype for Business from your start menu or desktop icon.
    2. Sign-in with your primary user@pitt.edu email address and, if prompted, enter your University Computing Account password.
  3. Sign in to your handset:
    1. Tap Sign In on the bottom-left of you phone's display.
    2. Choose Web Sign-in and a code will display.
    3. From a web browser, visit aka.ms/sphone.
    4. Enter your primary user@pitt.edu email address and click Verify Email.
    5. Log in with PittProtect multifactor authentication.
    6. Enter the sign-in code from your phone's display into the login screen of your browser; click Continue.
    7. Click on your username to complete the sign in process.

More Information