Services Directory

Computing Services and Systems Development is the central information technology service provider for the University of Pittsburgh. From infrastructure systems such as the network and telecommunications to support services such as the Help Desk and on-site consulting, Computing Services and Systems Development strives to provide leading-edge, timely, and reliable services to support learning, teaching, research, and business at the University. The University computing environment is diverse with a variety of needs, including sophisticated high-end scientific applications, specialized databases with Web interfaces and forms, computing labs, email, course management, among others; all with a critical need for security and adherence to regulations and without imposing a standardized environment. To succeed in this environment, Computing Services and Systems Development must be flexible and remain ahead of new technological advances while maintaining a reliable and secure computing environment.

Infrastructure

The technology infrastructure that supports the University is invisible to end users, even though the smooth operation of the University requires that this infrastructure be reliable, secure, and state-of-the-art. Our infrastructure services provide a reliable foundation upon which our enterprise systems and applications can be built.

eduroam Network (PittNet) Telecommunications
Enterprise Network Firewalls Network Operations Center (NOC) Telephone Conferencing Service
Managed Server Hosting System Downtime/Change Management Wireless Network Access

Enterprise Systems and Applications

A key component of our mission statement is to enhance the lives of students, faculty, and staff through reliable, innovative, and effective use of technology. One way we accomplish this goal is through the development and continuous improvement of enterprise systems and applications.

Central Directory Service iTunes U Student Information System (PeopleSoft)
Cloud Storage (pitt.box.com) Mailing Lists technology.pitt.edu
Data Warehouse and Business Intelligence My Pitt (my.pitt.edu) Telecommunications Billing System
Email Online Technology Training (lynda.pitt.edu) Pitt Text Message Updates
Emergency Notification Service Pitt Mobile Time Servers
Enterprise Active Directory Read Green Unix Timesharing
Enterprise Digital Signage Secure Remote Access University Computing Accounts and Accounts Management
Enterprise File Storage Self-Service Printing Video Conferencing Service
Enterprise Systems Management SendToMobile Voice Mail to Email
Enterprise Web Infrastructure Software Download Service Web Conferencing and Collaboration (Microsoft Lync)
Faculty Information System Spam and Virus Filter

Support

At the heart of our support services are a 24x7 technology help desk and a broad range of technical consulting options, including walk-in support and dedicated on-site consulting for University departments.

Classroom Reservations Email Kiosks Research Computing
Computing Labs Expert Partners Security
Consulting for Faculty and Staff Help Desk Software Distribution Services
Consulting for Students Mobile Computing Counters Software Requests
Copyright Infringement Management Mobile Device Charging Stations Technology Training
Device Management On-site Consulting Telephone Operators


View a List of All Services >