Computing Services and Systems Development is the central information technology service provider for the University of Pittsburgh. From infrastructure systems such as the network and telecommunications to support services such as the Help Desk and on-site consulting, Computing Services and Systems Development strives to provide leading-edge, timely, and reliable services to support learning, teaching, research, and business at the University. The University computing environment is diverse with a variety of needs, including sophisticated high-end scientific applications, specialized databases with Web interfaces and forms, computing labs, email, course management, among others; all with a critical need for security and adherence to regulations and without imposing a standardized environment. To succeed in this environment, Computing Services and Systems Development must be flexible and remain ahead of new technological advances while maintaining a reliable and secure computing environment.
The technology infrastructure that supports the University is invisible to end users, even though the smooth operation of the University requires that this infrastructure be reliable, secure, and state-of-the-art. Our infrastructure services provide a reliable foundation upon which our enterprise systems and applications can be built.
Enterprise Systems and Applications
A key component of our mission statement is to enhance the lives of students, faculty, and staff through reliable, innovative, and effective use of technology. One way we accomplish this goal is through the development and continuous improvement of enterprise systems and applications.
At the heart of our support services are a 24x7 technology help desk and a broad range of technical consulting options, including walk-in support and dedicated on-site consulting for University departments.