Technical Support Walk-in Locations

University Store on Fifth

University Store on Fifth

Walk-in Support: Stop by during our normal business hours to meet with a CSSD technical consultant, or call the Help Desk (412-624-HELP) in advance to schedule an appointment. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive My Pitt email, install Microsoft Office, or change your password. We can also help students remove viruses, connect to Pitt printers, install or repair software, and fix or even rebuild operating systems.

Drop-off Support: If repairs on a computer require more time than an in-person appointment allows, a student may drop off his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord and your Pitt ID with you.

Software

Hours

Fall Term Hours:

  • Monday: 8:30 AM - 6:00 PM
  • Tuesday: 8:30 AM - 8:30 PM *
  • Wednesday: 8:30 AM - 8:30 PM
  • Thursday: 8:30 AM - 6:00 PM
  • Friday: 8:30 AM - 5:00 PM
  • Saturday: 10 AM - 5:00 PM
  • Sunday: Noon - 4:00 PM

* Please use the door near the Technology Services Desk to enter the store.

Be sure to visit the University Store on Fifth online for information about textbooks, supplies, special events, and more.

Towers Lobby

CSSD Technical Support at Towers Lobby

Walk-in Support: Stop by during our normal business hours to meet with a CSSD technical consultant, or call the Help Desk (412-624-HELP) in advance to schedule an appointment. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive Pitt email, or install Microsoft Office.

Hours

Fall Term Hours:

  • Monday - Thursday: Noon - 9:00 PM
  • Friday: Noon - 6:00 PM
  • Saturday: 10:00 AM - 5:00 PM
  • Sunday:  4:00 PM - 9:00 PM

 

Tags: Support Walk-in Help University Store on Fifth