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Phishing Alert: Outlook Webmail Update Scam
Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims Webmail has been improved and you need to click on a link to update your email. The email Subject line is typically "IT Service Help Desk."
The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.
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Subject: IT Service Help Desk.
To All Employees\Staff,
Take note of this important update that our new web mail has been improved with a new messaging system from Owa/outlook which also include faster usage on email, shared calendar,web-documents and the new 2016 anti-spam version.
Kindly use the link below to complete your 2016 Outlook Webmail User authentication form.
CLICK on Outlook Web Access (link removed) to update immediately.
ITS help desk
ADMIN TEAM
© Copyright 2016
Microsoft All right Reserved.
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The link in the phishing email directs readers to a malicious Web page that looks similar to the page shown below. The page attempts to collect your username, password, and domain.
CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.
In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.
Phishing Alert: Password Expiration Scam from Pitt Address
Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims your password will expire in two hours and you must log in to change it. The message will appear to come from a @pitt.edu email address and may use the Subject line "URGENT IT MESSAGE".
The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.
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From: JaneDoe @pitt.edu
Subject: URGENT IT MESSAGE
Attention,
Your Password Expires in 2 hours you are to change your Password below via the ACCOUNT MANAGEMET PAGE.
Click on CHANGE-PASSWORD <link removed>
If Password is not changed in the next 2 hours your next log-in access will be declined.
If you do find any difficulties to Changing your Password please contact the ITS Helpdesk.
Regards,
ITS Helpdesk
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The link in the phishing email directs readers to a malicious Web page that looks similar to the page shown below. The page attempts to collect your username, password, and departmental information.
CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.
In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.
Phishing Alert: "Tip Top Delivery" Scam for Overdue Invoice
Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims to contain an overdue invoice or account notice. The message typically has a Word or RTF (rich text format) attachment, and its Subject line usually includes the phrase "Tip Top Delivery." The attachment includes harmful macros that, if enabled, will install malicious software on the recipient's computer.
The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.
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CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.
In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.
Phishing Alert: Library Account Expiration Notice
Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims access to your library account is expiring and you must click a link to log in and reactivate your account.
The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.
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Dear User,
Your access to your library account is expiring soon. To continue to have access to the library services, you must reactivate your account. For this purpose, click the web address below or copy and paste it into your web browser. A successful login will activate your account and you will be redirected to the library homepage.
<URL REMOVED>
If you are unable to log in, please contact the Technology Help Desk at help.desk@pitt.edu for immediate assistance.
Sincerely,
Access & Delivery Services
University of Pittsburgh
3960 Forbes Ave, Pittsburgh, PA 15260, United States
Phone:+1 306-966-6005
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The link in the phishing email directs readers to a malicious Web page that looks similar to the page shown below. The page attempts to collect your username and password.
CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.
In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.
Phishing Alert: Unusual Sign-in Attempt Scam
Computing Services and Systems Development (CSSD) is responding to an email phishing scam that claims an unusual sign-in attempt has been detected on your Webmail account and that you should click a link to verify your account and confirm your location. The email message appears to come from an external email address.
The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.
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Subject: Helpdesk & Support Updates
Webmail account
Unusual sign-in activity
Dear User,
Attention! Your Webmail Account has been violated! Login from IP address 12.34.567.89 was detected to access your personal webmail. Please click and confirm the link below for re-confirm of your location. Click here (link removed) to verify your account Thank you for your patience and understanding.
Technical Support
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The link in the phishing email directs readers to a fraudulent Outlook Web App login page similar to the page shown below. The page attempts to collect your username and password.
CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.
In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.
Phishing Alert: DHL Letter Pick-up Scam
Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims you have letters from the University of Pittsburgh that are ready to be picked up. The “From” line of the email address imitates a DHL.com email address. Clicking the link in the message eventually directs you to a harmful Web page that attempts to collect your University Computing Account email address and password.
The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.
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Subject: Please visit our office!
Good day!
You have (2) Letters from University of Pittsburgh.
Kindly click: Here <LINK REMOVED> for pick-up details.
Thank You!
Mail.dhl.com
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The link in the phishing email directs readers to a pop-up message informing them they have been signed out of their email account and must click within the pop-up message to sign in again.
Clicking OK within the pop-up message takes the reader to a malicious Web page branded to look like a DHL page (see below):
CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.
In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.