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A New Way for Students, Faculty, and Advisors to Access Student Information

Monday, September 28, 2020 - 16:10

 

In anticipation of spring 2021 course enrollment, a modernized user interface is coming to PeopleSoft. Launching on Thursday, Oct. 1, PeopleSoft/HighPoint Campus Experience (CX) will serve as the beginning of a transition from the existing Pitt PS Mobile experience to one with improved user focus and mobile optimization. PeopleSoft Classic will remain available.

PeopleSoft/HighPoint CX allows users to do more with less clicks all in one place. For students, this will provide enhanced interaction with PeopleSoft, streamlining the schedule build and course enrollment processes in addition to other student-focused tools. For instructors and advisors, PeopleSoft/HighPoint CX will serve as an enhanced alternative to the current PeopleSoft user experience, with new features coming soon.

Please email the Office of the University Registrar or call 412-624-7649 if you have any questions regarding this announcement.

Student Information System (PeopleSoft) Monthly Vendor Maintenance Scheduled for Oct. 3-4

Monday, September 28, 2020 - 11:35

 

Vendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 5 p.m. on Saturday, Oct. 3. This work is expected to last until 5 a.m. on Sunday, Oct. 4.

This routine maintenance is necessary to maintain the security, stability, and reliability of the Student Information System.

PeopleSoft and PeopleSoft Mobile will be unavailable during this maintenance period. The systems will be returned to service earlier if work is completed ahead of schedule.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement. Learn more about scheduled maintenance period  here.

Update: Intermittent Issue Affecting Some Pitt Print Stations Resolved

Friday, September 25, 2020 - 12:52

 

2:05 p.m., Friday, Sept. 25, 2020

Pitt Print service has been restored. Pitt IT continues to monitor the service and will post additional updates as they become available.

12:52 p.m., Friday, Sept. 25, 2020

An intermittent issue is affecting the ability to use Pitt Print stations on the Pittsburgh and Greensburg campuses. Students may have trouble connecting to printers and sending print jobs in some locations.

Pitt Information Technology is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the Technology Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.

Transition from Skype to Teams by October 17, 2020

Friday, September 18, 2020 - 16:30

 

Microsoft is retiring Skype for Business in July 2021 and moving all users to Teams as the default chat, meeting, and calling app in Office 365. Teams provides an intuitive, chat-based workspace that enables you to easily have conversations, host meetings, share files, and collaborate on documents in real time from any device.

To support the transition to Teams, Pitt IT is migrating Skype users without a Skype phone account to Teams on October 17. After that date, Teams will replace Skype for Business at Pitt for chats, calls, and meetings, although you can continue to log in to Skype for Business to view past conversations, if needed.

Don’t Wait—Start Using Teams Now

Pitt IT encourages you to begin using Teams now for chatting and meetings, so you become familiar with how it works and what it can do before Skype access ends. Teams is an intuitive tool for working with your colleagues across Pitt, collecting everything you need in one place. Help with using Teams can be found at pi.tt/teams-training.

Skype Phone Users

Skype phone accounts will be upgraded to Teams at a later date. Pitt IT will work individually with each impacted department to ensure a smooth transition for all Skype for Business phone users. While Skype phone users are not impacted by the October 17 transition, they are encouraged to start using Teams now for chat, meetings, and other tasks that do not involve making or receiving calls from their University phone number. 

Contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.

myPitt Enhancements Arrive Sept. 25

Thursday, September 24, 2020 - 14:32

 

Effective Friday, Sept. 25, myPitt (my.pitt.edu) will be enhanced with new features, customization options, and accessibility improvements based on feedback received from the University community.

Everyone can take advantage of the following improvements:

  • You can now re-order sections on your home page via your Preferences menu (drop-down menu under Sign In or your name).
  • If you prefer logging in to myPitt immediately (instead of clicking the Sign In button after you arrive), you can do so with the new short URL pi.tt/mypitt-login.  
  • Announcements are easier to read thanks to accessibility enhancements like improved contrast, reduced brightness, and larger font size. An accessibility statement also appears in the site’s footer. 

In addition, myPitt administrators can create several new types of content:

  • Pages: Unlike Tasks, which link users to a service, Pages serve as their own content destination. Administrators can create a wide variety of content using the rich text editor.
  • Sites: Related pages can be grouped into Sites. Administrators can specify the order in which Pages appear and use headings to categorize them further.
  • Password-restricted content: Administrators can now require users to log in whenever they visit a Task, Task Center, Site, or Page.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.   

Microsoft to Retire TLS 1.0 and 1.1 Encryption on October 15

Thursday, September 24, 2020 - 16:40

 

On October 15, 2020, Microsoft will retire Transport Security Layer (TLS) 1.0 and 1.1 encryption protocols which provide communications security over a computer network. Recent users of the following Windows and Mas OS applications that use TLS 1.0 or 1.1 for communications have been contacted:

  • Microsoft Windows
  • Microsoft Office
  • Mozilla Firefox
  • Mac Mail and Calendar
  • iOS Mail
  • Microsoft Office for Mac
  • Airmail
  • Crestron Fusion 9

Before Oct. 15, these users have been advised to use the following options to update their version of TLS:

Using the most recent version of TLS–version 1.2–means that you can take advantage of the up-to-date security standards, ensuring that you have uninterrupted access to Microsoft resources.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Update: Zoom Cancels Passcode/Waiting Room Requirement Set for Sept. 27

Wednesday, September 23, 2020 - 16:01

 

Zoom has cancelled its previous plans to require that all meetings have either the Passcode or Waiting Room feature enabled beginning on Sunday, Sept. 27, 2020.

Students, faculty, and staff may still enable these features to enhance the security of their meetings, but they will not be required.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Enhancements to Zoom Integration with Canvas Scheduled for Sept. 24

Tuesday, September 22, 2020 - 16:46

Two enhancements to the Zoom integration with Canvas have been scheduled for the evening of Thursday, Sept. 24. The first enhancement allows students to access the full Zoom meeting invitation—including passcode and dial-in options—right from within Canvas. The second enhancement provides faculty with more control over when and how to share recordings of their Zoom sessions. More information is available on the University Center for Teaching and Learning’s website.

Student Information System (PeopleSoft) Monthly Vendor Maintenance Scheduled for Sept. 19-20

Monday, September 14, 2020 - 16:42

 

Vendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 7 p.m. on Saturday, Sept. 19. This work is expected to last until 7 p.m. on Sunday, Sept. 20.

This routine maintenance is necessary to maintain the security, stability, and reliability of the Student Information System.

PeopleSoft and PeopleSoft Mobile will be unavailable during this maintenance period. The systems will be returned to service earlier if work is completed ahead of schedule.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement

Zoom Meetings to Require Passcodes or Waiting Rooms Beginning Sept. 27

Thursday, September 10, 2020 - 15:32

 

To enhance security and privacy, Zoom will require that all meetings have either the Passcode or Waiting Room feature enabled beginning on Sunday, Sept. 27, 2020.

  1. The Waiting Room feature allows hosts to control when participants join the meeting. Hosts can admit attendees one by one, or they can wait and admit everyone at the same time. Please note that when the Waiting Room feature is enabled, attendees are not able to join before the host, even if the Join Before Host option is selected.
  2. The Passcode feature (formerly known as the Password feature) secures the meeting by requiring participants to enter a passcode provided to them by the host.

If you do not have either feature enabled, Zoom will enable the Waiting Room feature for your meetings on Sept. 27. If you already have the Passcode or Waiting Room feature enabled for your Zoom meetings, your meeting settings will remain the same after Sept. 27.

Additional details and answers to frequently asked questions are available on Zoom’s website.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.