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Exchange

PittNet (Wireless and Wired): Connect

Wireless PittNet provides fast, secure, and easy-to-use Internet access from academic buildings and residence halls across campus. Those with newer laptops, smartphones, and tablets can take advantage of faster wireless speeds by using Wirelss PittNet Fast. If your device does not support Wireless-PittNet-Fast, you will still be able to use Wireless PittNet.

My Pitt: Frequently Asked Questions

Why can’t I find the service I’m looking for in Ask Cathy?

Not all of the services available through My Pitt have been added to Ask Cathy yet. If you can’t find the service you are looking for in Ask Cathy, try accessing it through My Pitt (my.pitt.edu). We also encourage you to click the Send Feedback link in Ask Cathy and submit that service you would like to see added.

Why am I prompted to log in to some services in Ask Cathy but not others?

Protect Your Privacy with Multifactor Authentication

Thursday, October 6, 2016 - 12:32

 

Now you can protect your privacy and enhance the security of your data by enabling multifactor authentication for many University online services.  

Multifactor authentication adds another layer of protection to Pitt Passport by requiring two “factors” to log in to a service: something you know (like your password) and something only you have (like your mobile phone on which you will receive a login confirmation notice).

Multifactor authentication ensures that your password alone cannot be used to access confidential information, such as grades, tuition payments, retirement account details, pay statements or direct deposit information.

Multifactor authentication involves three basic steps:

  1. Register a device
  2. Select the services you want to protect
  3. Log in to protected services using the device you registered

Multifactor authentication is quick and easy. Much like fastening a seat belt in a car, it provides significant safety benefits with minimal time and effort.

We encourage you to begin using multifactor authentication today. Our privacy strategy will use multifactor authentication to provide access to University systems that house sensitive information. Visit http://technology.pitt.edu/multifactor today to get started.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions.

MFA

Phishing Alert: Multiple Email Message Scams

Tuesday, October 25, 2016 - 15:28

 

Computing Services and Systems Development (CSSD) is responding to a series of new email phishing scams that claim to be messages requiring immediate action. These messages contain a link to a malicious Web page. These email scams appear to originate from the University or the IT Help Desk.

The following are samples of the recent fraudulent emails. If you receive one of these messages (or any message similar to it), please report it as phishing a scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

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Phish 1 - Subject: Meeting Notification

Phish 1 Text:

 

Dear User,

You have a meeting notification.

Click here for details. (link removed)

University of Pittsburgh

 

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Phish 2 - Subject: To All Faculty\Staff

Phish 2 Text:

 

To All Faculty\Staff

Take note of this important update that our new web mail has been improved with a new messaging system from Outlook Web Access which also include faster usage on email, shared calendar, web-documents and the new 2016 anti-spam version.

Please use the link below to complete your upgrade for our new Outlook Web Access improved web mail.

CLICK on FACULTYANDSTAFFUPGRADE (link removed)

Regards,

IT Service Desk Support.

 

 

Disclaimer For Henry County Schools "The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this message in error, please contact the sender and delete the material from all computers."

 

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Phish 3 – Subject: IT-Service Help Desk : VALIDATE MAIL ACCOUNT

Phish 3 Text:

 

Your password will soon expire in 24HRS. Please Click HELPDESK/VALIDATE (link removed) to Validate your account.

Thank you,

 

IT-Service Help Desk

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The link in these phishing emails directs readers to a malicious Web page (shown below) that either mimics an Outlook Web App login page or a Pitt Passport login page and attempts to collect your username and password.

Fake Outlook Web app page

Fake Pitt Passport page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.

Phishing Alert: PITT Faculty/Staff Message Scam

Friday, October 28, 2016 - 15:19

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims that the user has a new, important message from Pitt faculty/staff. The message contains a link to a malicious Web page. The email scam appears to originate from the University.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

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Subject: Important Message from PITT Faculty/Staff

Dear Employee:

You have new important message from Faculty/Staff.

Thank You

Click here (link removed) to read

Information Technology Services(ITS)

University of Pittsburgh

 

CONFIDENTIALITY NOTE: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.

Please consider the environment before printing this e-mail.

******************************************************************************

The link in the phishing email directs readers to a malicious Web page (shown below) that mimics the Pitt Passport login page and attempts to collect your username and password.

Fake Pitt Passport page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.

My Pitt Email (Microsoft Office 365 Email)

Students, faculty, and staff have access to My Pitt Email, a cloud-based email service provided through Office 365 Email.

Outlook: Editing Permissions on Exchange Resources (versions 2003, 2007, 2010, and 2013)

Overview

Resources such as mailboxes and calendars can be accessible to other users within an Exchange organization if the owner of the mailbox grants the appropriate permissions.   Permission levels can be set to allow others to read or create items.  This document explains how to set permissions with these versions of Microsoft Outlook:  2007, 2010, and 2013.

Software: Clear Your Web Browser's Cache

About cache, cookies, and history

Your Internet browser's cache stores certain information about the web pages that you visit so that the pages will load more quickly the next time you visit them.  You should periodically clear the cache to enable your web browser to function more efficiently.

Software/Application Support

CSSD provides support for your computing experience at the University through the Technology Help Desk and our support teams including  Student Technical Consultants and Core Consultants.