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Need Help Finding an Online Service? Ask Cathy!

Do you ever find yourself searching for an online University service—only to realize you don’t know where to start? Maybe you’re a student trying to schedule an appointment with the counseling center or a researcher looking to log in to the Online Survey System (Qualtrics)? Luckily for you, Pitt Information Technology offers a service discovery tool to help you find more than 950 online Pitt tasks from a single starting point: it’s called AskCathy.

Windows 8.1: Compatibility with University of Pittsburgh Services

The following table summarizes the results of our Windows 8.1 testing.

The Windows 8.1 column shows the results of non-browser based services. We also tested University services with Internet Explorer 11 in both Windows 8.1 User Interface (UI) mode and Desktop mode.

Windows 10: Compatibility with University of Pittsburgh Services

The following table summarizes the results of our Windows 10 testing. We tested University Services with the new operating system and with the new web browser, Microsoft Edge.

In some cases, you will need to use Internet Explorer to use a service with Windows 10.

Service/Application

Windows 10
Microsoft Edge

Notes

Using Compatibility View in Internet Explorer 10

The most recent version of Microsoft's Internet Explorer web browser, Internet Explorer 10, comes bundled with Windows 8. Some websites may not yet work correctly in Internet Explorer 10, including the PittNet VPN (virtual private network) service. You can still use these websites in Internet Explorer 10 by turning on Compatibility View.

Using Compatibility View in Internet Explorer 11

The most recent version of Microsoft's Internet Explorer web browser, Internet Explorer 11, comes bundled with Windows 8.1. Some websites may not yet work correctly in Internet Explorer 11, including the PittNet VPN (virtual private network) service. You can still use these websites in Internet Explorer 11 by turning on Compatibility View.

PittNet Wired: Manually Configuring Mac OS X 10.8 (Mountain Lion), & Mac OS X 10.9 (Mavericks) for Wired Publicly Accessible Network Ports

Overview

The 802.1x protocol is the protocol that is used for wired access to the University's network (PittNet) through publicly accessible network ports. These connections may be located in classrooms, conference rooms, or other public areas. 

Before you manually configure your computer, install the required InCommon certificates using the steps in Installing the InCommon and UserTrust Certificates (Mac).

Installing the InCommon and UserTrust Certificates (Windows)

Overview

You will need to install network certificates if you plan to use PittNet Wi-Fi. You will also need to install them if you connect your computer to a wired network port in a residence hall or public area (like a classroom or conference room). These instructions explain how to install the certificates manually on your Windows computer. Once the certificate are installed, you will then need to configure your operating system using a separate help sheet.

Installing the InCommon and UserTrust Certificates (Mac)

Overview

If you plan to use PittNet Wi-Fi, you will need to install an InCommon certificate and a UserTrust certificate. If you connect to a wired network port in a residence hall or public area (like a classroom or conference room), you will also need to install them. These instructions explain how to install the certificates manually on your Mac. Once the certificates are installed, you will then need to configure your operating system using a separate help sheet.

PittNet Wired: Configuring Windows 8 for Wired Publicly Accessible Network Ports

Overview

The 802.1x protocol is used for wired access to the University's network (PittNet) through publicly accessible network ports. These connections may be located in classrooms, conference rooms, or other public areas. You must have administrative rights to your computer to complete these steps.