Network Operations Center

Faculty Information System: A Getting Started Guide with Using Elements

To learn more on how to use the Faculty Information System(Elements), you can view the QuickStart Guide or refer to the videos below for detailed help using the enhanced service. 

Email: Safe or Blocked Senders

You can add email addresses to your list of Safe Senders to make certain messages from that address are never quarantined by the spam filter. You can also add email addresses or domains to the blocked senders list to ensure that messages from that address never make it to your Inbox.

Email: Trust Contacts

Trust Contacts

Selecting the option to trust your email contacts ensure that email messages sent by people in your Contacts list will not be quarantined as spam. You can select “Trust Contacts” from your Outlook email client (Windows or Mac), or you can use the Outlook Web App via My Pitt (Windows or Mac).

Installing the InCommon and UserTrust Certificates (Windows)


You will need to install Network certificates if you plan to use Wireless PittNet or if you connect your computer to a wired network port in a residence hall or public area (like a classroom or conference room). These instructions explain how to install the certificates manually on your Windows computer. Once the certificate are installed, you will then need to configure your operating system using a separate help sheet.

Network Operations Center (NOC)


The Network Operations Center (NOC) is a state-of-the-art technical facility that houses servers and network equipment to ensure stable and reliable service for University enterprise systems. It is a centralized management center that is capable of identifying, notifying, and repairing problems when they occur and projecting when and where they might occur.