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Network

PittNet(Wireless): Configuring Acer and Samsung Chromebooks

Overview

Technology Services supports general connectivity for wi-fi devices. You should be able to connect successfully to Wireless PittNet or Wireless-PittNet-Fast by configuring your Chromebook device according to the specifications below.

Configuring Chromebooks

Complete the following steps to connect your Acer or Samsung Chromebook to Wireless PittNet or Wireless-PittNet-Fast.

PittNet (Wired): Manually Configuring Mac OS X 10.8 (Mountain Lion), & Mac OS X 10.9 (Mavericks) for Wired Publicly Accessible Network Ports

Overview

The 802.1x protocol is the protocol that is used for wired access to the University's network (PittNet) through publicly accessible network ports. These connections may be located in residence halls, classrooms, conference rooms, or other public areas. The simplest way to connect is to use our automated wizard. If the wizard does not work, you can use the steps in this document to manually configure your Mac to use network ports in public areas and residence halls.

PittNet(Wireless): Prepare Your Computer to Use Wireless PittNet (Automated Configuration with SETUP-PITT-WIFI)

Overview

You can automatically configure your computer to use Wireless PittNet (as well as eduroam, which extends your wireless access internationally) by completing these steps. No automated wizard is currently available to configure your computer for WIRELESS-PITTNET-FAST, but you can connect to it manually.

PittNet(Wired): Prepare Your Computer to Use Wired Network Ports

Instructions for connecting to a wired network port in the residence halls or in a public area (such as a classroom or conference room).

PittNet (Wireless): Configuring Windows 7 for Wireless PittNet

Overview

If you are not able to connect to Wireless PittNet using our automated wizard, you can manually configure your computer using the steps in this help sheet.

Reset Your Password Online if You Forget It

Overview

Students, faculty, and staff who forget their University Computing Account password can use the Self-Service Password Reset Service to reset their password online quickly and securely. You must select and answer three online security questions before you can use the Self-Service Password Reset Service. If you forget your password, you will be prompted to answer these security questions in order to verify your identity. If you forget your password and have not set your security questions, you will need to visit a campus computing lab to have your password reset.