Update-Vendor Issue Not Currently Affecting University Calls

Tuesday, November 22, 2016 - 12:15


12:15 p.m., Tuesday, November 22, 2016

The vendor issue that impacted University telephone service yesterday is not currently affecting the University’s phone system. Calls to and from external phone numbers are functioning normally at this time. We are continuing to monitor the situation, and the cause of the issue is still actively being investigated. If you experience a reoccurrence of this issue, please contact the Technology Help Desk at 412-624-HELP [4357] to report it.  

11:55 a.m., Monday, November 21, 2016

Outbound calls from University phones to external numbers are now available. An issue affecting Windstream, one of the University’s telephone service providers, continues to affect inbound calls to the University. The vendor is continuing to work to resolve the problem.

10:13 a.m., Monday, November 21, 2016

A vendor issue is intermittently affecting calls to and from external telephone numbers. Internal calls (for example, calls from one campus extension to another) are not affected. The vendor is aware of the issue and is working to restore service as quickly as possible. Updates will be posted as they become available.

Microsoft Office 365 at Pitt

Office 365 features online versions of recognized Microsoft applications, My Pitt Email, and five terabytes of cloud file storage. For more information on specific services, click one of the links below.

Vendor Issue Affecting Network Service in Several Buildings

Thursday, September 8, 2016 - 14:20


A vendor issue is affecting wired and wireless network service in several buildings on the Pittsburgh campus, including the William Pitt Union, Sutherland Hall, Litchfield Towers A, B, and C, David Lawrence Hall, Bruce Hall, the University Store on Fifth, and Hillman Library. The vendor is working to resolve their issue and restore service as quickly as possible. Updates will be posted as they become available.

My Pitt Video (Panopto)

Computing Services and Systems Development (CSSD) provides an enterprise video platform called My Pitt Video. My Pitt Video, powered by Panopto enables users to record and webcast presentations, lectures, and meetings. Recordings can be uploaded to a secure video portal for sharing with anyone inside or outside the University. The enterprise video platform also makes it possible to search across the video library and watch recordings on any device. Students, faculty, and staff can view video content by accessing My Pitt Video through My Pitt.