Telephone Services
CSSD provides telephone and voice services for the University community. Residence hall students have telephones with voice mail in their rooms. A variety of campus phone services are available to enhance the productivity of faculty and staff. Our state-of-the-art network and telecommunications equipment can also support more complex telephone services.
Report Problems
If you are having a problem with your telephone, please contact the Technology Help Desk at 412 624-HELP [4357] or submit a help request online.
Request Service
You can submit requests for new service, changes, or disconnections using the following online forms:
- Telephone and Voice Mail Request: for telephones, voice mail services, and on-request services such as Voice Mail to Email, caller ID name change, call pickup, authorization codes, and more.
- Verizon Directory Request: for department or individual listings in the Verizon White and Yellow pages.
- Telecommunication Service Request: All other voice services can be requested using the Telecommunication Service Request (TSR), such as calling cards, mobile phones and PDAs, voice conferencing, data ports, billing inquiries, and video connectivity.
Using Your Phone and Voice Mail >
Dialing instructions, voice mail, and faculty/staff phone features.
Phones and Voice Mail Features >
The University offers a number of full-featured telephones and voice mail services for faculty and staff.
Additional Voice Services >
Take advantage of other useful voice services, including calling cards, voice conferencing, and more.
Mobile Phones & PDAs >
Mobile phones, BlackBerries, PDAs, and wireless cards can be purchased for University or personal use.
Directories >
Find the contact information you need with the online Find People and the University Telephone Directory. Submit listings for the White Pages and Yellow Pages.
Online Billing >
Departments can track telecommunication bills through my.pitt.edu.
Telephone Usage >
University policies related to telephone use.
