Technical Support Walk-in Locations | Information Technology | University of Pittsburgh
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Technical Support Walk-in Locations

Technical Support Desk at the University Store on Fifth

Technical Support Desk

Walk-in Support: Stop by during our normal business hours to meet with a CSSD technical consultant. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive My Pitt Email, install Microsoft Office, or change your password. We can also help students remove viruses, connect to Pitt printers, install or repair software, and fix or even rebuild operating systems.

Check-in Support: If an operating system repair is necessary, a student may check in his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord and your Pitt ID with you.

Appointments: In-Room appointments can be scheduled by calling the Technology Help Desk at 412-624-HELP [4357] for game console setups, wired connections, and port issues.

Software

INTERIM AND SUMMER SEMESTER HOURS (April 29–August 18, 2018)

Day

Hours

Monday  

9:00 a.m.–6:00 p.m.

Tuesday

9:00 a.m.–6:00 p.m.

Wednesday

9:00 a.m.–6:00 p.m.

Thursday

9:00 a.m.–6:00 p.m.

Friday

9:00 a.m.–5:00 p.m.

Saturday

10:00 a.m.–5:00 p.m.

Sunday

Noon–4:00 p.m.

HOLIDAY CLOSURES

The Technical Support Desk at the University Store on Fifth will be closed on the following days:

  • Monday, May 28, 2018—Memorial Day
  • Wednesday, July 4, 2018—Independence Day

Towers Lobby

INTERIM AND SUMMER SEMESTER HOURS (April 29–August 18, 2018)

The Towers Lobby Technical Support Desk is closed for the summer.