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Alerts & Notifications

Update-Vendor Issue Not Currently Affecting University Calls

Tuesday, November 22, 2016 - 12:15pm

 

12:15 p.m., Tuesday, November 22, 2016

The vendor issue that impacted University telephone service yesterday is not currently affecting the University’s phone system. Calls to and from external phone numbers are functioning normally at this time. We are continuing to monitor the situation, and the cause of the issue is still actively being investigated. If you experience a reoccurrence of this issue, please contact the Technology Help Desk at 412-624-HELP [4357] to report it.  

11:55 a.m., Monday, November 21, 2016

Vendor Maintenance to Affect Electronic Lab Notebooks on November 27th

Monday, November 21, 2016 - 2:45pm

 

LabArchives, the service provider for the Electronic Lab Notebook service will be performing maintenance on Sunday, November 27 during the University’s standard downtime period. The Electronic Lab Notebook service will be unavailable between 1 a.m. and 2 a.m. EST on Sunday, November 27 while maintenance is completed. Users of the Electronic Lab Notebooks service will not be able to access the service during the maintenance period. A vendor announcement is currently displayed within LabArchives to provide users with advanced notice about the scheduled maintenance.

Reminder: Beware of telephone phishing scams

Monday, November 14, 2016 - 8:46am

 

Remember to be vigilant for telephone phishing scams that attempt to trick you into divulging sensitive personal data. These scams may take the form of an automated message claiming that a lawsuit has been filed against you, a call claiming to provide technology support, or even calls claiming to be from the FBI to discuss student loans or dues, delinquent taxes, or overdue parking tickets.

November Microsoft Security Bulletins

Tuesday, November 8, 2016 - 4:30pm

Microsoft Corporation has announced six new critical security vulnerabilities affecting Microsoft Windows, Internet Explorer, Microsoft Edge, and Adobe Flash Player. CSSD recommends that users immediately identify and install the security updates necessary to repair these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible.

 

Update: Issue Affecting Access to Student Information System has been Resolved

Tuesday, November 1, 2016 - 12:52pm

 

2:14 p.m., Tuesday, November 1, 2016

The issue that earlier today affected the ability of students, faculty, and staff to access the Student Information System (PeopleSoft) has been resolved. Access to the Student Information System has been restored.

12:52 p.m., Tuesday, November 1, 2016

An issue is affecting the ability of students, faculty, and staff to access the Student Information System (PeopleSoft). CSSD engineers are aware of the issue and working to resolve it as quickly as possible. Updates will be posted as they become available.

Phishing Alert: PITT Faculty/Staff Message Scam

Friday, October 28, 2016 - 3:19pm

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims that the user has a new, important message from Pitt faculty/staff. The message contains a link to a malicious Web page. The email scam appears to originate from the University.

Phishing Alert: Multiple Email Message Scams

Tuesday, October 25, 2016 - 3:28pm

 

Computing Services and Systems Development (CSSD) is responding to a series of new email phishing scams that claim to be messages requiring immediate action. These messages contain a link to a malicious Web page. These email scams appear to originate from the University or the IT Help Desk.

Resolved: Widespread Internet Issues Affecting Connectivity

Friday, October 21, 2016 - 1:00pm

 

10:35 a.m., Saturday, October 22, 2016

The widespread internet issues that affected connectivity to several major internet sites have been resolved. Access to all Web sites has been restored.

12:50 p.m., Friday, October 21, 2016

Widespread internet issues continue to affect connectivity to several major internet sites. CSSD engineers are monitoring the situation. Updates will be posted as they become available.

10:34 a.m., Friday, October 21, 2016

Symantec Releases Updates

Friday, October 21, 2016 - 11:48am

 

Symantec has released updates to Symantec Endpoint Protection for workstations that provide support for IPv6.

Individuals who use Symantec Endpoint Protection for personal workstations are urged to download the latest version of Symantec Endpoint Protection (SEP 12.1.6 MP6) from the Software Download Service at My Pitt.

Vendor Maintenance to Affect Lynda.com on October 21st

Tuesday, October 18, 2016 - 5:07pm

 

Lynda.com, the service provider for the University’s technology training service, will be performing maintenance on October 21st outside the University’s standard downtime period. Lynda.com will be unavailable between 9:00 p.m. on Friday, October 21st and 2:00 a.m. on Saturday, October 22nd while maintenance is completed. Users of Lynda.com training will not be able to access recordings during the maintenance period.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have questions regarding this announcement.