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Alerts

June Microsoft Security Update

Tuesday, June 11, 2019 - 15:40

 

Microsoft Corporation has announced security updates for June that affect the following software: 

  • Microsoft Windows
  • Internet Explorer
  • Microsoft Edge
  • Microsoft Office and Microsoft Office Services and Web Apps
  • Skype for Business and Microsoft Lync
  • Adobe Flash Player
  • ChakraCore
  • Microsoft Exchange Server
  • Azure

CSSD recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible. Additional information about the updates is available on Microsoft’s Security TechCenter.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus (Symantec Endpoint) and Anti-Malware (Malwarebytes) Protection. Both are available at no cost through the Software Download Service. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Phishing Alert Reminder: Scam involving Purchases or Fraudulent Financial Transactions

Friday, June 7, 2019 - 15:36

 

Pitt Information Technology is responding to a new variation of a previously reported email phishing scam that attempts to trick readers into making a purchase or modifying personal bank account information.

First, the scammer makes initial contact with a short email message from an address that attempts to mimic the address of someone known to the recipient. For example, to impersonate John Doe (jdoe@pitt.edu) at the University of Pittsburgh, the scammer might create an email address like jdoe.pitt.edu@gmail.com.

*********************************

From: Doe, Jon <jdoe.pitt.edu@gmail.com>

To: Contoso, Jane <jjc99999@pitt.edu>

Subject: Are you available?

Are you available?

*********************************

If the recipient of the scam responds, the scammer then attempts to convince them to make a purchase or complete a bank transfer.

*********************************

From: Doe, Jon <jdoe.pitt.edu@gmail.com>

To: Contoso, Jane <jjc99999@pitt.edu>

Subject: Re: Are you available?

I'm right know in VIP meeting and today is my cousin birthday so I want you to go to the store and get me iTunes card $400 because have promised him to get him a Gift Card but there is no way for me to get it right know so I will return the money back for you after this meeting.....

Thank you,

J

*********************************

If you receive an email message similar to the examples above, keep in mind the following guidelines:

  • Pay careful attention to the sender’s email address. Is it an address the individual has used in the past?
  • Is the request something the sender would typically ask of you?
  • Ignore and/or report any requests like this to phish@pitt.edu, and encourage your colleagues to do the same.
  • Refrain from making such requests by email.
  • Do not reply directly to the message. Instead, contact the individual or office using the individual's known email address or phone number to confirm the request.

In addition, Pitt IT recommends that all users install Antivirus (Symantec Endpoint Protection) software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, Pitt IT offers Anti-Malware (Malwarebytes) for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at myPitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Maintenance This Weekend Affects Some EWI Database Servers

Wednesday, June 5, 2019 - 12:12

 

As part of our Next Generation Enterprise Firewall Services initiative, we will be moving some EWI database servers—as well as the database servers for pitt.edu—behind the Palo Alto firewall during the standard downtime period on Saturday, June 8, beginning at 11 p.m.

The database servers will be unavailable for up to an hour during the maintenance period. Websites that rely on the databases that are being moved will not be available until maintenance has been completed. Administrators of the affected database servers have been notified via email.

Please contact the Technology Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.

Phishing Alert: Award Presentation Scam with Voice Note Links to Harmful Website

Wednesday, May 29, 2019 - 10:53

 

Pitt Information Technology is responding to a new email phishing scam that claims to invite recipients to an award presentation. The recipient is asked to click a link to a voice note for more information. The link actually leads to a harmful external website that attempts to collect the recipient's username and password.

Below is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at our phishing awareness page.

******************************************************************************

Subject: Award Presentation

Dear Invitee* * * * *

We are inviting you to our award presentation. I have sent you a voice note which details why you and some staffs of your school have been invited and the role which you are likely to partake in.

Regards,

Nancy Boyd

Phishing message

******************************************************************************

The link in the phishing email directs readers to a malicious webpage (shown below) that attempts to collect the reader’s username and password.

Fake Office 365 Login Page

Pitt IT strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain malicious software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus (Symantec Endpoint) and Anti-Malware (Malwarebytes) Protection. Both are available at no cost through the Software Download Service. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Maintenance Scheduled for IP Address Management System on May 18; No Service Disruption Expected

Thursday, May 16, 2019 - 14:58

 

Maintenance has been scheduled for the University’s IP Address Management system (BlueCat) during the standard downtime period from 11 p.m. on Saturday, May 18, to 7 a.m. on Sunday, May 19.

No service disruption is anticipated during the maintenance period. However, should an unexpected service disruption occur, information will be posted to the University’s IT Service Status Dashboard (status.pitt.edu).

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any problems.

Telecom Billing

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