One IT @ Pitt
IT integration provides participating departments with an increased level of IT support and IT staff with direct access to expanded expertise and resources.
Participating Departments
Welcome to One IT
We’re excited to welcome your IT staff to the Pitt IT family. While you continue to work with familiar faces, you’ll now also have access to more than 325 professionals with expertise in a broad range of technologies, the full Pitt IT service portfolio, and support through our Technology Help Desk.
Tell Us Your Needs
IT integration will include in-depth information gathering sessions for allowing Pitt IT to learn the specific needs of your department, while bolstering support to the existing IT staff. As your needs grow and change in the future, you’ll have immediate access to solutions tried and tested by other Pitt units.
A Win-Win Relationship
We’ll work together to identify standard IT services that can be handled centrally. Your former IT staff will remain involved with projects they’ve spearheaded—with opportunities to focus on more strategic work, learn from their peers, and have a role in shaping the University’s broader technology strategy.
You Set the Pace
The goal of IT integration is a mutually beneficial partnership to help your department recognize efficiencies and leverage new technologies—while increasing IT support and expertise. The transition will move at a pace that compliments stakeholder comfort and readiness.
Technology Help Desk
We're Here to Help
Contact the Technology Help Desk for IT assistance! Call, IM, or email – or visit a drop-in location.
Incoming IT Staff
Welcome to the Family
We’re excited you’ve joined us and look forward to your contributions. The breadth of services offered to the University community through Pitt IT means plenty of opportunities for you to have an impact, develop new skills, and advance your career.
Everyone Benefits
Work with familiar faces from your former department and enjoy the backing of more than 325 new colleagues, the full Pitt IT service portfolio, and support through our Technology Help Desk.
We've Got Your Back
Leave your customers in good hands by directing service requests to the Technology Help Desk for around-the-clock assistance—365 days a year.
Have a Say in the Future
Remain directly involved in departmental projects that you’ve spearheaded and help shape the University’s broader technology strategy as a part of One IT @Pitt.
Take on New Challenges
Tired of everyday tasks? We’ll work together to take unwanted responsibilities from your schedule that can enable you to focus on more strategic work.
There's No Better Time
The year 2020 has resulted in extraordinary opportunities to recognize efficiencies and leverage technology—and with it a need for increased levels of support and expertise. We’re thankful to have you.
Your Future With Pitt IT
Better Together
One IT represents the best Pitt has to offer in information technology. Together, we can offer improved efficiency, better results, lower costs, and a world-class technological experience for students, faculty, and staff.
Success Stories
One IT, Limitless Opportunities
One IT @ Pitt creates a unified approach to IT support and services that leads to amazing results thanks to increased collaboration and expanded access to expertise and resources. Take a look at a few cases where the results, and those who enjoy the benefits, speak for themselves.
New Staff Resources
Take the Next Step
Once you've officially become part of the Pitt IT family, visit Pitt Information Technology’s SharePoint site for staff at pi.tt/mypittit. You’ll find a staff directory, department organizational chart, Word and PowerPoint templates, and more.
Follow Pitt IT
Get the Latest News, Service Updates, and Event Notices
We're constantly updating our free software offerings and keeping our systems up-to-date and running smoothly. Follow UPittIT on social media to stay current with all of our announcements. Plus, watch our IT Service Status dashboard (you can even sign up to be notified about specific services) and Alerts & Notifications page to stay informed of both scheduled and unplanned outages.
