Information Technology

Students, faculty, and staff of the University of Pittsburgh have access to many security services and tools that protect devices, safeguard personal information, and secure sensitive data. Contact Pitt IT for 24/7 support, security guidance, and to request personalized consultations from the Pitt IT Security team.

Student at Pitt IT Security website page

24/7 IT SECURITY SUPPORT

Report a Security Concern

If you have any reason to suspect a security issue, contact the Pitt IT Security team immediately so that we may assess the issue.

Possible security issues include:

Lost or stolen equipment
Virus, spyware, or other malicious programs found on your computer
Unauthorized disclosure of sensitive information stored on a computer
Accidentally opened attachments or clicked links that appear malicious
Suspected phishing email

How to Report a Security Issue

IT SECURITY RESOURCES

Protect Your Information

Every individual plays a part in creating a safe digital environment. Pitt IT supports these efforts by offering free security tools and resources, such as Antivirus and Anti-Malware Protection. We also offer guides and training materials to help you quickly learn best practices and skills for defending your tech against security threats.

SOFTWARE

Multifactor Authentication (DUO)

PittNet VPN (Global Protect)

Antivirus for University-Owned Devices

Antivirus for Personal Devices

Enterprise span and virus filter services icon

Enterprise Spam and Virus Filter Service

GUIDES & BEST PRACTICES

Phishing Avoidance

Password Guidance

Pitt Passport SSO

Safe Social Networking Tips

Device Theft Awareness

AWARENESS & TRAINING

Stay Ahead of the Threat

Pitt IT develops training and instructional programming with the latest practices and tools to help University departments increase IT security awareness. Departments may also request training sessions that cover topics not included in current course offerings.

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Security Awareness Program Management

Request personalized security training, consultations, presentations, and training materials.

Student enjoying Cybersecurity Scarehouse

Cybersecurity Awareness

Take part in security training events and exercises every October— the National Cyber Security Awareness Month.

Identity Theft Awareness

Learn how to protect yourself against Identify Theft and other threats to your personal information.

Monitoring and Alerts

Stay aware of any University IT risks — Pitt IT constantly monitors the University IT community and posts issues to an alerts page.

Security Classes & Courses

Increase your security knowledge with training modules and courses covering the full spectrum of IT security topics.

EMAIL AND ACCOUNT SECURITY

Keep Your Accounts, Yours

The Account Administration service enables the University to manage its account services in an effort to securely verify and protect its identity with tools, such as Multifactor Authentication and Federated Authorization Process (Student Mart Access).

Those who utilize our Pitt Email (Outlook) service are also provided with access to select services to securely manage email communications with Advanced Threat Protection and Enterprise Spam and Virus Filter Service with Exchange Online Protection (EOP).

IT GOVERNANCE

Practice Good Governance with Our Guidance

Pitt IT regularly updates its security knowledge base with the latest governance standards, while also ensuring the University’s safety against external attacks and internal accidents with industry-leading security methods and best-practices. Request guidance or support from Pitt IT or learn more with the resources below.

IT Governance and Regulatory Compliance

Maintain compliance with applicable laws and regulations for restricted data (e.g., DFARS/CMMC, FERPA, GDPR/PIPL, GLBA, HIPAA, NIST 800-171, PCI)

Data Classification & Compliance

Protect the privacy of students, alumni, faculty, and staff through precautions and data classifications measures that guard against unauthorized access.

Governance & Policy Security Guides

Maintain safety practices around policies and standards with our easy-to-follow guides — developed and maintained for accuracy by Pitt IT Security and organized below.

GOVERNANCE GUIDES

Google Drive Security Guide

Microsoft Outlook Email Encryption Guide

Microsoft Teams Security Guide

OneDrive Security Guide

Qualtrics Security Guide

Sharepoint Security Guide

Workstation Standards Guide

Zoom Security Guide

eSignature Sevice (DocuSign) Security Guide

IT POLICIES AND PROCEDURES

Master University Guidelines

Pitt IT has partnered with University communities to establish security policies that help protect computers and information from security threats — such as viruses, Trojan horses, hackers, and other forms of cybercrime.

Review these policies to help your department protect its data, while also adhering to state and federal regulations regarding technology.

View IT Policies & Information

IT SECURITY AUDIT SUPPORT

Manage Security Audits with Our Help

Pitt IT Security is available to assist departments and schools in all IT security audit needs — including regulatory requests. Contact us for expert guidance in managing and executing audit processes through risk identification, evaluation, and mitigation.

IT Audit Guidance

Request risk-based security audits from Pitt IT Security to determine if your University data is adequately protected. Assistance is also offered in cases where departments are requested to perform and report internal IT audits.

IT Risk Management

Improve your departmental risk identification, evaluation, and mitigation capabilities by working with Pitt IT Security to identify risks, assess any potential impacts, and lessen risks by implimenting mitigation controls.

IT Contract & Agreement Review Service

Review contracts and agreements with our guidance to determine if your department and the University can meet contractually obligated data-security requirements.

AUDIT & RISK RESOURCES

dbGaP (Database of Genotype and Phenotype) Reviews

E-Business Solution Risk Assessments

General Security Risk Assessments and Consultations

Institutional Review Board (IRB) Risk and Research Assessment

Security Vulnerability Assessment

System Security Plan Development

Third-party Vendor Risk Assessments

THREAT AND INCIDENT MANAGEMENT

Identify Risks Before They Become Threats

Pitt IT Security can help you identify potential threats before they become issues for your department. Are you concerned that your data has already been compromised? Pitt IT Security will help you assess the situation, manage the incident, and respond to University stakeholders and legal partners.

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it professional considering help options

Access Management

Ensure appropriate access for network users through network security controls, ID management, authentication measures, physical security, remote support tools, and encryption management.

Incident Management

Request our help to quickly restore normal service operations after an incident and minimize the impact on business operations — ensuring service quality and availability are maintained.

Investigations and Forensics

Partner with us to investigate your networks and systems when requests are submitted to you by OUC or Law Enforcement.

Threat Detection and Response

Proactively search for cyber threats and use the latest practices to find malicious actors in your environment that have slipped past your initial endpoint security defenses.

Vulnerability Management

Identify vulnerabilities in managed systems, evaluate the severity of risks, and take planned actions for correcting these issues with our guidance and support.

Security Operations

Safeguard your systems by having our Threat and Incident Management Team triage potential University network threats by evaluating inputs from many security, network, and system tools.

IT SECURITY ARCHITECTURE AND ENGINEERING

Build a Security Strategy that Fits Your Needs

Security architecture can help you design and document key elements of your overall security program, which ensures that your department and users can understand and utilize methods for creating safe, collaborative digital environments. Pitt IT Security will work closely with you to create a well-defined strategy that fits your needs and uses industry-leading best practices to enable your department’s security and success.

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Strategy and Design

Plan and create your IT environment with security as a top priority.

Security Tooling

Implement the proper tools and security measures for your needs.

Solution Engineering

Design and develop secure solutions that fit your unique work processes and data needs.

Information Technology

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Security

24/7 IT SECURITY SUPPORT

Report a Security Concern

Possible security issues include:

IT SECURITY RESOURCES

Protect Your Information

SOFTWARE

GUIDES & BEST PRACTICES

AWARENESS & TRAINING

Stay Ahead of the Threat

EMAIL AND ACCOUNT SECURITY

Keep Your Accounts, Yours

IT GOVERNANCE

Practice Good Governance with Our Guidance

IT Governance and Regulatory Compliance

Data Classification & Compliance

Governance & Policy Security Guides

GOVERNANCE GUIDES

IT POLICIES AND PROCEDURES

Master University Guidelines

IT SECURITY AUDIT SUPPORT

Manage Security Audits with Our Help

IT Audit Guidance

IT Risk Management

IT Contract & Agreement Review Service

AUDIT & RISK RESOURCES

THREAT AND INCIDENT MANAGEMENT

Identify Risks Before They Become Threats

IT SECURITY ARCHITECTURE AND ENGINEERING

Build a Security Strategy that Fits Your Needs

Strategy and Design

Security Tooling

Solution Engineering