In preparation for start of classes this fall, Zoom Videoconferencing users should make sure to download and install the most recent version of the Zoom desktop client or mobile app available from the Zoom download center. Doing so ensures access to the latest features and security updates. Note that users must have administrative (admin) rights on their computer to complete the installation.

Beginning Saturday, Nov. 5, the vendor for Zoom will require updating to the latest minimum version every 3 months. Zoom may also require other updates to address feature and security issues.

After Nov. 5, users can access the service from the Zoom Web Portal, but will not be able to join a meeting or log in to Zoom without using the minimum app version specified. Additional information about this update is available from the vendor.

If you experience issues installing the client, please contact the Technology Help Desk at +1 412-624-HELP (4357).