Beginning in October 2022, individuals who use their Pitt email address to log in to cloud-based Atlassian services ― such as Bitbucket, Confluence, Jira, Trello, and others ― will be prompted to enter their University username and password through Pitt Passport, the University’s single sign-on service.

All Pitt users will continue to access Atlassian services through the same web address that they use today. Any access permissions that admins have granted to users of their Atlassian services will also remain unchanged. 

Pitt IT will notify affected Atlassian administrators and licensed Pitt users soon. After the transition, accessing Atlassian services with a Pitt email address will automatically redirect users to the Pitt Passport login page. 

This transition to Pitt Passport strengthens security by utilizing multifactor authentication for access. It also enhances efficiency by automatically deactivating Atlassian accounts when a user leaves the University.

Please contact the Technology Help Desk at 412-624-HELP (4357) at any time if you have questions or need assistance.