How We Do What We Have Imagined; Enabling the Plan for Pitt

IT Governance

Defining and implementing a coordinated governance structure to facilitate effective IT decision making

• Governance of all IT on campus, not just CSSD
• Areas of focus for governance: data, research IT, and student systems

Effectiveness

Creating a University-wide IT culture to foster collaboration, enable effectiveness of IT service delivery, and promote partnership for innovation at Pitt

• Doing the right thing, the right way, the first time
• How to best use our campus resources to achieve the above
• How well we deliver on our It plan, enabling the University to realize strategic goals

Efficiency

Enabling University-wide coordination on IT budget formulation and strategic investment planning

• Streamline IT, organizational consolidations, eliminate duplication and waste
• Technology standardization plan – use what we have to maximize our IT investments

Simplification

Protecting University research, while keeping safe the privacy of individuals and the integrity of data across the University

• Common technology stack; strategic vendor partners deep/broad
• Make systems easier/better for faculty, staff, students, and alumni
• Rationalize applications
• Single IT help desk; single point of contact for users

Security

Improving IT support activity across the University to deliver consistent technology service

• Audit – ensure compliance
• Clear policy creation
• Risk-based approach