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Resolved: Issue Affecting Access to Oracle Planning and Budgeting Cloud Service

Wednesday, November 25, 2020 - 10:38

 

10:44 a.m., Wednesday, Nov. 25, 2020

Oracle has resolved the issue affecting access to the Oracle Planning and Budgeting Cloud Service and restored full service.

10:38 a.m., Wednesday, Nov. 25, 2020

Oracle is experiencing an issue that is affecting access to the Oracle Planning and Budgeting Cloud Service.

Oracle is aware of the problem and working to restore service as quickly as possible. They estimate service may be restored by 11 a.m. Updates will be posted to status.pitt.edu as they become available.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

CourseWeb (Blackboard Learn) Retirement

Wednesday, November 18, 2020 - 13:40

 

As previously announced, CourseWeb (Blackboard Learn) will be fully retired and no longer available later this term. Students and faculty should download any remaining copies of content from the University’s legacy LMS before Friday, Dec. 11, at 11 p.m.

The University Center for Teaching and Learning has created the following resources to support students and faculty through this transition:

  • A “5 Important Things to Know About the CourseWeb (Blackboard Learn) Retirement” webpage.
  • For students – A checklist and instructions for downloading copies of CourseWeb content, including submitted and graded papers, copies of course grades (not official transcripts), and files from your instructors
  • For faculty – A checklist and instructions for downloading copies of CourseWeb content, including student submitted and graded papers, tests, discussions, grade centers, test item pools, and a zipped file of your course’s content collection.

In addition, “Blackboard Retirement: What You Need to Know” webinars are being offered on Nov. 18 and Dec. 4 at 2 p.m. Canvas training opportunities and online resources remain available through the Teaching Center.

Canvas also offers 24/7/365 support for all Pitt faculty, student, and staff. Find details and the latest updates at teaching.pitt.edu/canvas.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Zoom Recordings to be Stored Exclusively in Panopto Beginning Dec. 15

Tuesday, November 17, 2020 - 13:53

 

Effective Tuesday, Dec. 15, 2020, Zoom meetings recorded to the cloud will be stored only in Lecture Capture (Panopto), which provides easy-to-use editing tools and granular options for sharing recorded meetings. Zoom recordings made on or after Dec. 15 will no longer be stored in Zoom.  

Previous Zoom Recordings

All recordings more than 120 days old will be removed from Zoom on Dec. 15, 2020. All remaining recordings will be removed from Zoom on a rolling basis once they reach 120 days old.

  • Zoom recordings made before May 1, 2020, are saved only in Zoom and will be removed on Dec. 15. If you wish to save these recordings, please transfer them to a cloud storage service like Panopto before Dec. 15.  
  • Zoom recordings made after May 1, 2020, are already stored in Panopto and do not need to be copied or saved elsewhere.

Finding Recordings in Panopto

  • Zoom Recordings made through Canvas can be viewed by clicking the Panopto Video link in the associated Canvas course.
  • Zoom Recordings made outside Canvas are stored in your Panopto My Folder within a sub-folder named Meeting Recordings. You can control access to your recorded meetings by setting sharing permissions on the Meeting Recordings folder

We Are Here to Help

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have questions or need assistance locating or moving your Zoom recordings. More information about using Panopto is available on the Pitt Information Technology website

UPMC Partners with Pitt to Implement Eduroam Global Wi-Fi Across Institutions

Wednesday, November 11, 2020 - 11:59

Change enables seamless internet connectivity between UPMC facilities in Pittsburgh’s East End, the University of Pittsburgh, and universities and research institutions around the world—from Albania to Zimbabwe

For the first time ever, associates from both the University of Pittsburgh and UPMC hospitals in the city’s Oakland, Shadyside, Lawrenceville, and Uptown neighborhoods can use log-in credentials from their home institution’s network to connect to the internet at either organization’s facilities. The change comes thanks to UPMC’s collaboration with Pitt Information Technology to extend Eduroam, a secure, global Wi-Fi network, to UPMC.

Available at Pitt since 2012, Eduroam was developed for the international research and education community in 2003 and is now available in over 100 territories. Eduroam enables access for UPMC affiliates and Pitt students, faculty, and staff who previously were required to obtain guest approvals for access while in the other’s buildings. UPMC login credentials may now also be used to access the internet at thousands of additional organizations around the globe. Likewise, visitors from Eduroam-affiliated institutions can use their home credentials to access the internet when working, studying, or conducting research at Pitt and UPMC.

“This is a significant step toward realizing our shared vision of continuous, fast, reliable, and secure Wi-Fi throughout the Oakland corridor” said Jay Graham, enterprise architect with Pitt IT. “It’s a fantastic benefit to students, faculty, and staff from both institutions—particularly resident and visiting researchers collaborating between Pitt and UPMC.”

Eduroam is now available at UPMC Presbyterian, UPMC Montefiore, UPMC Shadyside, UPMC Children’s Hospital of Pittsburgh, and UPMC Mercy.

UPMC, a known innovator in health IT, and the University of Pittsburgh Schools of the Health Sciences, among the top 10 in the U.S. to receive research funding from the National Institutes of Health, collaborate on breakthrough research and world-renowned health programs in transplantation, cancer, neurosurgery, psychiatry, orthopedics and sports medicine, among other specialties.

November Microsoft Security Update

Tuesday, November 10, 2020 - 14:28

 

Microsoft Corporation has announced security updates for November that affect the following software: 

  • Microsoft Windows
  • Microsoft Office and Microsoft Office Services and Web Apps
  • Internet Explorer
  • Microsoft Edge (EdgeHTML-based)
  • Microsoft Edge (Chromium-based)
  • ChakraCore
  • Microsoft Exchange Server
  • Microsoft Dynamics
  • Microsoft Windows Codecs Library
  • Azure Sphere
  • Windows Defender
  • Microsoft Teams
  • Azure SDK
  • Azure DevOps
  • Visual Studio

Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible. Additional information about the updates is available on Microsoft’s Security TechCenter.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Apple Releases Security Updates to Address New Vulnerabilities

Friday, November 6, 2020 - 15:22

 

Apple has released security updates to address vulnerabilities affecting the following software:

  • macOS Catalina versions prior to macOS Catalina 10.15.7
  • iOS versions prior to iOS 14.2
  • iPadOS versions prior to iOS 14.2
  • tvOS versions prior to tvOS 14.2
  • watchOS versions prior to watchOS 7.1, watchOS 6.2.9, watchOS 5.3.9

An attacker who successfully exploits the most severe of these vulnerabilities could potentially gain the ability to install programs and view, change, or delete data.

Pitt Information Technology recommends that users immediately identify and install the appropriate updates provided by Apple. Additional information is available on Apple’s website.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Phishing Alert: New Variation of Fake Job Opportunity Scam

Tuesday, October 27, 2020 - 08:21

 

Pitt Information Technology is responding to another variation of a recent email phishing scam that claims to be soliciting applications for a job opportunity. The most recent version of the scam involves a position advertising the 2021 Rugby League World Cup. Such scams attempt to obtain sensitive personal data, such as bank account information. The fake job opportunity scam appears to originate from a legitimate pitt.edu email address.

The following is a sample of a recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at https://www.technology.pitt.edu/security/phishing-scams.

******************************************************************************

Subject: PART TIME JOB OFFER

Name of Company:

REQ

JOB TITLE:

Advertise While Driving

JOB DESCRIPTION:

We seek interested candidates to go about their normal routine with the advert of  the "England 2021 Rugby League World Cup" on their Car

Qualifications:

Must have a Car,Truck,Van or Motorcycle..

SALARY:

$300 weekly including $50 for gas

Interested Candidates should contact Robert Dario at <address removed> with his/her personal email

Hiring Coordinator/Logistic Supervisor

Respectfully,

<name removed>

******************************************************************************

Pitt IT strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. If you were not expecting to receive such an email, confirm with the sender prior to interacting with the message. If you must interact with the message, avoid clicking on links contained in such emails. These may lead to sites that contain malicious software, or sites that attempt to steal your credentials. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Virtual Desktops for Remote Work URLs Change on Oct. 31

Monday, October 26, 2020 - 16:08

 

As part of an upgrade to the Virtual Desktops for Remote Work service, the URLs for the web client and remote desktop client feed are changing to the following on the night of Saturday, Oct. 31:  

You do not need to enter these URLs to access Virtual Desktops for Remote Work. You can use the “Subscribe” or “Subscribe with URL” option to access the service using only your Pitt email address. Refer to our webpage for details. 

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Recording via a Web Browser is Coming to Lecture Capture (Panopto)

Monday, October 19, 2020 - 14:47

 

Starting Wednesday, Oct. 28, Panopto—the service provider for Lecture Capture—will enable Panopto Capture for creators to record audio, video, and screens or application windows using several popular web browsers. Panopto Capture:

  • Records content using current versions Chrome, Edge (Chromium-based) and Firefox browsers only
  • Runs on Windows 10, MacOS 10.15 or higher, or the latest ChromeOS
  • Requires no download

To get started, log in to Lecture Capture, click the Create drop-down list at the top of your Panopto home page, then select Panopto Capture. Additional information about creating Panopto Capture videos is available from Panopto Support.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.

Phishing Alert: Email Scam Offers Fake Job Opportunity

Monday, October 19, 2020 - 12:45

 

Pitt Information Technology is responding to a variation of a recent email phishing scam that claims to be soliciting applications for a job opportunity. The current version of the scam involves a position as a personal assistant. Such scams attempt to obtain sensitive personal data, such as bank account information.

The following is a sample of a recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at https://www.technology.pitt.edu/security/phishing-scams.

******************************************************************************

Subject: Personal Assistant Part-Time Job
 
Position: Personal Assistant Part-Time (Work-Remotely)
Pay: 350.00 (Weekly)
Hours: 9 hours Average (Weekly)
 
Currently searching for an enthusiastic candidate to assist a busy professional who owns and operates multiple businesses in the area (including production and customer service-oriented businesses).
 
Duties:
 
• Produce reports, presentations and briefs
• Manage diary, schedule meetings and appointments
• Monitor personal expenses and overseeing monthly/annual budgets for projects
• Make travel arrangements
• Act as the point of contact between the manager and internal/external clients
 
Experience/Qualifications:
 
• MS Office and English proficiency
• Outstanding organizational and time management skills
• Up to date with latest Google applications and calendar
• Ability to multitask and prioritize daily reminders
• Eligible to work in USA
 
Interested in applying for the above position? Send a copy of your Resume/Cover Letter to <malicious address removed>
 
Thank you
 
<name removed>

******************************************************************************

Pitt IT strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. If you were not expecting to receive such an email, confirm with the sender prior to interacting with the message. If you must interact with the message, avoid clicking on links contained in such emails. These may lead to sites that contain malicious software, or sites that attempt to steal your credentials. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.